Head of Business Continuity Management

Job Title: Head of Business Continuity Job Code:

Skill Band: Risk Location: London

Head of Business Continuity Management About the Job

The prime purpose of this role is to work with bank-wide stakeholders to develop the Bank's capability to recover its services and continue in the event of a disruption, and to ensure this capability is properly defined, documented and tested.

What you'll be doing

Development and maintenance of the BCM framework:

• On-going development and maintenance of the BCM framework, in line with evolving industry practices and regulatory expectations.
• Ensure that the BCM framework is delivered across the international businesses, in adherence to the BCM Policy and Guidelines and socialised to the relevant stakeholders.

BCM planning

• Co-ordinating the identification of:
  • Critical Recovery Objectives, following disruption of individual processes, via the Business Impact Analysis; and
  • Critical Recovery Objectives, following wide-spread disruption, via the Minimum Viable Bank process.
• Review and challenge of the outputs of these various assessments, i.e. Business Impact Analysis; and the assessments of the Minimum Viable Bank.
• Work with each Department to develop both Business Continuity and Recovery Plans. These plans need to be proportionate with the significance of the activities undertaken by the Departments.
• Collate an end-to-end view to ensure that recovery can be achieved within an appropriate timescale for the Critical Recovery Objectives.

BCM testing

• Develop a portfolio of regular testing of the BCM plans that is proportionate. This will involve Bank-wide testing of key infrastructure; desk-top scenario exercises; and drills.
• Work with the Departments to identify gaps in recovery plans through testing and coordinate closure and, where necessary, escalation of these gaps.

Business Continuity training

• Manage roll-out and training to all staff including the International business.

Conduct assessments of compliance with regulatory requirements

• MAS BCM Guidelines.
• Any future comparable US regulations.
• Conduct due diligence for critical and high-risk suppliers of:
  • The 3rd parties' stated BCM arrangements; and
  • The Bank's BCM arrangements if the 3rd party suffers both short-term disruption, and also long-term disruption, i.e. an exit plan.

Operational Resilience

• Work with Operational Resilience Co-ordinator to understand the Operational Resilience programme of work, particularly the recovery plans and timescales for Important Business Services.
• Attend Operational Resilience Oversight Forum.

Crisis/Incident Management

• Design and author and deliver Crisis Management Team (Contingency Exco) exercises for the International.
• Complete, document and publish post exercise reports and identify and assess any additional training needs and ensure that any gaps in the Bank's ability to perform its mission critical functions are mitigated.
• Provide a CMT support capability for the Control and Command.

BCM Culture and Awareness

• Delivery of staff awareness campaigns to promote full engagement by the business and support teams across all operational units in London and across the international business.
• Management and maintenance of the internal intranet site and other communication portals to 'push' intelligence about our recovery condition to staff and business managers.
• Design and conduct BCM related training workshops and provide thought leadership on BCM related matters.
• Conduct periodic presentations and training.
• Chair monthly BCM Forum.

Reporting

• Providing updates to the Operational Risk Committee on the:
  • Effectiveness of the implementation of the BCM framework, e.g. the quality of plans;
  • Status of BCM testing, and key findings;
  • Progress with remediating any deficiencies & issues.

What you'll need to be successful

The role involves close liaison with counterparts and colleagues across all business areas and support. The post holder will be a leader and an independent thinker with good analytical and communication skills. The post requires self-motivation and drive with creative ability to fulfil challenging business continuity requirements and support our corporate business objectives, in diverse environments and jurisdictions.

• Experience in a prior BCM role.
• Knowledge of Global Markets trading businesses front to back.
• Understanding of Technology Resilience to the level where you can interact with, and challenge technology sensibly.
• Understanding of risk and control.

Why should you join us?

ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We're headquartered in London, with operations in Shanghai, Singapore and New York.

We're a diverse and close-knit global team. We put people first, giving talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential.

Our vision statement, "Be Yourself, Succeed Together" underpins our drive for an open and transparent culture which values difference, enabling everyone to thrive whilst being themselves. We have an active E, D&I forum and we're growing other employee network groups, including for women and neurodiversity.

We're committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination.

What's in it for you?

• Financial market-based pay based on skills and experience, discretionary annual bonus, pension contribution 10% (employee contribution 5%), travel insurance, life assurance and income replacement insurance.
• Hybrid working the option to work remotely up to two days per week, depending on the role.
• Family - 6 months fully paid maternity leave and enhanced shared parental leave. Coaching for family leave returners and access to emergency care via My Family Care. Miscarriage and menopause policies.
• Wellbeing - private medical insurance, Bike2Work scheme, health and fitness subsidy, holiday exchange and an Employee Assistance Programme.
• Community paid volunteering leave and Give As You Earn scheme. Vibrant CSR and engagement forums and fundraising for our charity partners.
• Development a suite of opportunities to build the skills you need to excel in your role.

If you're excited about becoming part of our team, get in touch. We'd love to hear from you!

ICBCS has appointed Robert Walters Outsourcing (RWO) to manage its recruitment process and Preferred Supplier List (PSL). Unsolicited CVs sent directly to ICBCS or its staff from non-PSL agencies will not be accepted and no fees will be paid for such submissions.