Head of Employee Relations

We are recruiting a permanent Head of Employee Relations for one of our non-profit clients based in South London. We are seeking a highly skilled and experienced Head of Employee Relations to lead our central HR/ER team.

This pivotal role involves managing senior employee cases, driving accuracy and excellence in caseload management, and ensuring compliance with rules and regulations. The Head of ER will play a crucial role in promoting positive employee-employer relationships and mitigating risks for the organisation.

Key Responsibilities:

1. Lead and manage our HR/ER team, ensuring they are equipped to handle their tasks effectively.
2. Foster collaboration across the organisation to resolve conflicts and drive robust performance management.
3. Address senior employee grievances, workplace conflicts, and other employee-related concerns in compliance with our policies.
4. Provide guidance on resolving workplace disputes through mediation, negotiation, and formal grievance processes.
5. Collaborate with solicitors and manage tribunal cases.
6. Interpret and apply employment laws and regulations, ensuring full compliance with employment laws.
7. Advise management on compliance with nationally and locally agreed terms and conditions.
8. Conduct prompt, fair, and transparent investigations and disciplinary actions in line with our policies.
9. Manage organisational change initiatives, including redundancy, restructuring, and TUPE situations.
10. Act as a trusted advisor to Directors and senior management on employee relations matters.

Qualifications:

1. Proven experience in a senior HR/ER role, particularly within a unionised environment.
2. Strong knowledge of employment laws and regulations.
3. Excellent conflict resolution and mediation skills.
4. Ability to manage a team and work collaboratively with various stakeholders.
5. Exceptional communication and interpersonal skills.

This role offers hybrid working; some localised travel to other sites will be required.