Head of Game Integrity F/M

WE ARE BETCLIC

Betclic, European leader in sports betting, is much more than just an online gaming site! Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech industry, with strong and sustained growth over the years, we believe in innovation through diversity and inclusion and encourage everyone to reach their full potential. With our multicultural team, we provide an optimal, safe and responsible gaming experience, powered by cutting-edge technology.

WHY JOIN US?

At Betclic, success comes from passionate and committed teams. Here's why you'll love working with us:

1. An international and creative environment where every project is an opportunity to innovate.
2. Hypergrowth that brings new challenges and development opportunities every day.
3. A healthy work-life balance: flexible remote work and workplace well-being are essential pillars for us.
4. A unique and friendly atmosphere, with 1,300 employees across 5 countries and our headquarters in Bordeaux.

Are you passionate about sports and tech? Join us and help shape the future of online gaming!

ENTER THE GAME
As Game Integrity Manager, your main responsibility is to ensure the integrity of all poker games offered on Betclic. You will play a key role in maintaining Betclic Poker's reputation as one of the safest and most trustworthy platforms, by guaranteeing a fair and transparent experience for all players.

YOUR ROLE WITHIN BETCLIC

In this role, your main missions will be:

Team Management

• Lead and coordinate a team of Game Integrity specialists to ensure a high and consistent level of service for Betclic customers, in line with company policies and guidelines.
• Recruit, train, supervise, and develop team members while raising awareness across all departments about game integrity challenges.
• Conduct regular individual and team performance evaluations to ensure objectives are met or exceeded.

Game Integrity Assurance

• Conduct regular reviews of existing processes and procedures, and suggest improvements to strengthen fraud detection and prevention.
• Investigate and analyze complex fraud cases to prevent financial loss and protect the company's reputation.
• Ensure that all potential fraud cases are handled appropriately and in accordance with established procedures.
• Calculate and issue compensation to players impacted by fraud, following the applicable rules and guidelines.

Documentation & Reporting

• Create and maintain up-to-date documentation and templates related to game integrity processes.
• Provide regular reports to the leadership team on the department's activities and outcomes.

WHO ARE WE LOOKING FOR?

We are looking for passionate and curious professionals who bring kindness and a touch of enthusiasm!

This job is for you if:

• Proven experience in team management, with the ability to motivate and develop team members.
• Strong knowledge of poker games and issues related to online game integrity.
• Excellent analytical skills and the ability to solve complex problems.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Outstanding written and verbal communication skills.
• And finally, you speak English fluently.

WHAT ARE THE RECRUITMENT STEPS?

If your application is shortlisted, Pierre or Clémence will contact you within a week for an initial HR screening (30 minutes). Then, you will complete the AssessFirst test (personality, motivation and cognitive reasoning).

Next, you will meet Massimiliano - Head of Poker, your future manager, followed by Julie - director Of Casino & Poker.

Finally, Pierre or Clémence will conduct a final HR interview to review your AssessFirst results together.

The recruitment process usually takes between 4 to 6 weeks to ensure an optimal experience for you.

WHAT CAN YOU EXPECT?

• 25 days of paid leave and 10 RTT days.
• A Ticket Restaurant card credited with €11 per day (€6 per day funded by Betclic).
• 100% health insurance coverage for you and your children.
• 50% reimbursement of public transport costs or an annual sustainable mobility allowance (€230 for commuting with sustainable transport).
• Hybrid work model.
• Access to a vast training catalog, with opportunities for professional development every year.
• Extraordinary office spaces with a rooftop where you can enjoy sunny breaks with a view of the Cité du Vin.
• Internal events to liven up your daily life.
• On-site sports classes and organized tournaments (Pilates, circuit training, boxing, yoga, futsal, padel, tennis ).

Permanent contract, available immediately in Bordeaux.
Betclic Group - 117 Quai de Bacalan, 33300 BORDEAUX.