Head of Insurance / Compliance Lead (Hybrid

Head of Insurance / Compliance Lead (Hybrid-Working) - Dudley

Job Type: Permanent

Sector: General Insurance

Specialism: Broker, Commercial, Compliance & Regulatory, Underwriting

Location: Midlands & Wales

Town/City: Dudley

Salary range: £60,000 - £89,999

Salary Description: £60K-£85K (Negotiable salary & benefits)

Posted: 28-Feb-25

Start Date: ASAP

Recruiter: Aston Charles

Job Ref: RJ3150

Job Views: 5

This is a privately-owned and highly entrepreneurial business, whose success has been forged from the vision of its founder and CEO. The company has a long-established insurance solutions business with a flat management structure, allowing rapid adaptation to market changes. To drive growth, ensure compliance, and maintain high customer service standards, a newly-created role has been established. You will closely collaborate with the CEO and lead a team of 12 insurance professionals. Your duties will include:

1. Analysing, identifying, and classifying risks and exposures.
2. Implementing and updating policy and procedure to manage exposure risks.
3. Compiling loss trends.
4. Ensuring adherence to regulatory and ethical standards.
5. Providing compliance advice to business stakeholders and escalating material compliance issues.
6. Managing regulatory requirements stemming from FCA regulations, overseeing the compliance monitoring plan.
7. Investigating and escalating significant compliance failures and managing regulatory reporting.
8. Producing management reports for senior managers.
9. Conducting and overseeing regular audits.
10. Providing internal and external compliance training.
11. Evaluating and optimizing the Warranty claims process.
12. Developing and implementing new Warranty management systems and tools.
13. Streamlining communication channels between customer service, clients, and the Warranty department.

Experience and Skills Required:

1. Detailed knowledge of insurance industry best practices and compliance standards.
2. Significant FCA knowledge and experience.
3. Minimum of 10 years' compliance and insurance experience.
4. Previous experience in a compliance management role within the insurance industry.
5. Experience in underwriting, pricing, or exposure management.
6. In-depth knowledge of regulatory frameworks.
7. Highly organized and able to work independently.
8. Strong attention to detail.
9. Team player with the ability to manage key relationships.
10. Good verbal and written communication skills.

This role is based in state-of-the-art offices in a business park near Dudley, with amenities such as bars, restaurants, and gyms within easy walking distance. The role requires only a couple of days in the office per week, making it a convenient commute for candidates across the Midlands and surrounding areas.