Head of Operations

StackOne was founded in 2023 with a bold mission: to revolutionise how SaaS companies integrate with their customers' tech stacks. Our next-gen integration platform empowers SaaS companies to effortlessly add dozens of integrations via a single universal API - all in a fast, powerful, and secure way.

With a powerhouse team of ex-Google, Microsoft, Oracle, Coinbase, and JP Morgan talent, we've raised over $4M from top-tier investors and rapidly scaled to a global team of 20+. As we continue to grow, we're looking for a Head of Operations to lead and optimise our operational, HR, finance, and recruitment functions, ensuring that StackOne runs smoothly, efficiently, and at scale.

As the Head of Operations, you will oversee the operational backbone of StackOne, driving strategic initiatives across HR, finance, recruitment, and general operations. You will be responsible for ensuring that our processes are efficient, scalable, and aligned with business goals as we continue to grow rapidly. You will manage a team across multiple functions and be a key player in streamlining workflows, driving automation, and optimising performance across the business.

In this hybrid role, you will collaborate with the leadership team to develop long-term strategies, implement best practices, and foster a culture of continuous improvement. You'll also be responsible for ensuring that our people and financial systems are well-aligned with the company's objectives, supporting both business growth and employee satisfaction.

• Leadership & Strategic Oversight: Lead and manage operations across HR, finance, recruitment, and general business processes, driving alignment with StackOne's strategic goals.
• HR & People Operations: Oversee the HR function, including recruitment, onboarding, employee engagement, performance management, compliance, and retention strategies.
• Finance & Resource Management: Manage financial operations, including budgeting, forecasting, and resource management, ensuring the company remains financially healthy and cost-efficient as it scales.
• Recruitment & Talent Strategy: Direct the recruitment function, working with leadership to attract, hire, and retain top talent while ensuring a smooth and efficient recruitment process.
• Operational Excellence: Streamline and optimise workflows and processes across all functions, implementing tools and automation to improve efficiency and reduce manual work.
• AI & Automation: Lead the adoption and implementation of AI and automation tools to optimise operational processes, improve accuracy, and enhance productivity.
• Cross-Functional Collaboration: Work closely with senior leadership and various department heads to ensure that operational processes support the company's long-term goals and promote smooth interdepartmental communication.
• Employee Experience & Engagement: Champion employee engagement initiatives, ensuring that we maintain a positive, inclusive, and high-performing work culture.
• Compliance & Risk Management: Ensure compliance across HR, finance, and operational functions, managing risks effectively and adapting to changes as the company scales.
• Data-Driven Decision Making: Leverage data and analytics to make informed decisions, track operational performance, and continuously improve processes.
• Team Leadership & Development: Lead, mentor, and develop the operations, HR, finance, and recruitment teams, fostering a culture of accountability, collaboration, and continuous improvement.
• Budgeting & Financial Oversight: Oversee budgeting and financial resource allocation, ensuring that operational spending aligns with company objectives and maintains profitability.

• Proven Experience: You have 5+ years of experience in operations management, HR, or finance, ideally in a high-growth tech or SaaS environment.
• Leadership & People Management: You have strong experience leading teams across multiple functions (HR, finance, recruitment, operations), with a proven track record of driving efficiency and supporting growth.
• Passionate About People: You are committed to fostering a positive, inclusive company culture, improving employee experience, and ensuring a high-performing team.
• Strategic & Visionary: You can think strategically and implement initiatives that align with business objectives and drive operational improvements.
• Financial Acumen: You have strong financial knowledge, including budgeting, forecasting, and resource management, and are comfortable managing operational budgets.
• Tech-Savvy: You are comfortable implementing and using the latest tools, automation software, and AI-driven solutions to enhance operational efficiency.
• Data-Driven: You use data to inform decisions, track performance, and optimise processes for greater efficiency.
• Excellent Communicator: You can clearly communicate complex ideas to a wide range of stakeholders, including senior leadership, employees, and external partners.
• Problem Solver: You have a knack for identifying inefficiencies, solving problems, and implementing solutions that support long-term business success.

• Fast-Growing Startup: Be a key leader in a dynamic, fast-growing company with world-class talent from Google, Microsoft, Oracle, Coinbase, and JP Morgan.
• Equity Opportunity: Participate in the company's employee share options plan, allowing you to benefit directly from StackOne's success.
• Flexible Work Setup: We offer hybrid work options, giving you flexibility in where and how you work.
• Work-Life Balance: 25 days of holiday per year, plus an additional day for every year of tenure.
• Office Setup: £1,000 for your home office set-up and £500/year top-up.
• Health & Wellbeing: Private health insurance (including dental & optical), Cycle2Work and Electric Cars schemes, and discounts on health, fitness, and more.
• Team Building: Annual offsite team trips to sunny locations like Spain and Portugal.