Head of Technology Team Excellence

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Success. The Softcat Way.

Softcat is a £1 billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

Our strategy is simple - highly engaged employees build customer trust and loyalty over years that, together with our market-leading growth and performance, allows us to invest in our technology and services capabilities that drives more engaged employees. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.

2024 Awards: Best Workplaces, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women

About the role

The Head of Technology Team Excellence is a new leadership position at the helm of a newly established leadership team and will be responsible for the operational and strategic management of the (internal) Technology organisation.

In the near-term, you will own and coordinate the implementation of a new target operating model implemented "through the line" across the internal technology organisation helping to successfully embed new ways of working, driving cross-functional management and operational efficiency of the internal Technology Team - ensuring clear communication and value delivery to the wider Softcat business.

Over the medium term, this role will evolve to become a critical driver of our digital talent bench and for digital business transformation and ongoing change and transformation of the internal technology team.

As Head of Technology Team Excellence, you'll be responsible for:

• Technology Team Excellence and Planning
• Performance Management and Reporting

We'd love you to have

• Strong strategic thinking and visionary skills with the ability to co-develop and drive Softcat's CIO vision, target operating model and implementation roadmap aligned with Softcat's technology strategy and translate into actionable plans.
• Credibility and gravitas to help drive the new technology target operating model including enhancing capabilities, embedding new ways of working, and driving change management.
• Proven track record of developing the digital talent bench in similar technology teams.
• Proven track record of collaborating with stakeholders across various business functions.
• Excellent leadership and people management skills with the ability to inspire and motivate teams.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working- 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you!

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We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:

Pension Share incentive plan Life Assurance Holiday

Two days extra holiday on top of your usual entitlement on your birthday and at Christmas.

Trips

Opportunity to qualify for Director hosted (often Michelin star) lunches as well as half and full year incentive trips to places all over the world.

Vouchers

Technology vouchers, activity passes, restaurant discount card.

Partner/family Benefits

Option to add your partner/family to some of the benefits.

Access to Perklife, our dedicated portal for all perks and flexible benefits.

Maternity, Paternity and Adoption support

Two days extra holiday on top of your usual entitlement on your birthday and at Christmas.