Implementation Consultant

In 2019, our founders were working as engineers solving complex cross domain problems in defence and security organisations.

TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.

Details:

Security Clearance: DV clearance is required for the role

About the role

Working with many disparate teams throughout the intelligence community to enable their cross-domain use cases. You will need to manage many different priorities and stakeholders to achieve their business outcomes. This involves analysing their requirements and configuring the cross-domain platform accordingly. Once configured, it may be necessary to work with the teams to debug and resolve any issues, and further, refine the setup. It is important to be happy engaging with stakeholders with varying seniority and technical understanding.

Responsibilities

• Managing the integration of customers' systems with the cross-domain platform, from initial contact to go-live
• Understanding customers' use-cases, advising on the best components of the software system to use
• Managing the lifecycle of customer integrations, retiring integrations when no longer required
• Technical consultancy with customers on how to integrate with the system via REST APIs, SFTP, Web-hooks, etc
• Setting up customer access to the cross-domain systems and configuring data flows for these customers.
• Writing and maintaining technical and business documentation
• Liaising with the development team to resolve technical issues with the system
• Suggesting process improvements to the implementation process
• Advising development team on possible feature enhancements

Key Skills

• Candidate must have live DV clearance
• Communicating with technical and business stakeholders
• Understanding of networking and software architectures
• Understanding of structured text formats; JSON, XML, CSV
• Understanding of synchronous and asynchronous architectures
• Familiarity with API definitions: Swagger / Open API 3
• Familiarisation with shell scripting
• Experience with Cloud Formation templates
• Familiarisation with AWS administration
• Technical authorship

Further Information:

To meet the security requirements of certain clients and industries we serve, any job offer will be contingent upon the successful completion of a security screening process.

At TwinStream, we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender.