Income Officer

Location: London
Salary: £35,000 per annum
Working Arrangement: Hybrid working available

Key Responsibilities

• The main purpose of the role is to undertake a range of income collection duties relating to rent and service charge income; to provide a coordinated, flexible, and effective income collection service.
• You will be responsible for achieving and maintaining lowest possible levels of current rent and former tenancy arrears and ensure we maximise income recovery. You will be guided by the Income Manager and work with the housing management team to ensure delivery of the arrears' targets.

About You

• Understanding of the legal framework for housing and Pre-action Protocols.
• Demonstrable knowledge and understanding of welfare benefits, specifically Universal Credit and Housing Benefits.
• Minimum of 2 years' experience working in rent income collection for a housing association or local authority.

What We Offer

• Flexible hybrid working arrangements.
• A supportive and collaborative work environment.
• Opportunities for professional development and career progression.

How to Apply

If you are passionate about making a difference in the housing sector, we would love to hear from you. Please click 'Apply Now' to submit your CV along with a brief statement about why you're the perfect fit for this role.