Information Technology Support Engineer
Posted 7 days 15 hours ago by Excis Compliance
About the Company
This is a fantastic opportunity for an IT Support Engineer looking to take on an exciting role within a dynamic and international company. You will be the go-to IT expert in Belgium and occasionally in the Netherlands, providing essential technical support to local offices while working closely with a professional and collaborative team. As part of our competitive benefits package, we offer transportation coverage-whether it's a travel allowance or a company car-to ensure seamless mobility between office locations.
About the Role
As an IT Support Engineer, you will:
- Support new employees by preparing IT startup kits and ensuring a smooth onboarding experience.
- Manage and optimize mobile phone subscriptions and confirm goods or services received.
- Coordinate with telecom vendors for local deliveries and follow-ups.
- Assist with local network solutions (e.g., HVAC, alarm systems, CCTV).
- Provide basic support for CCTV systems and hardware.
- Handle IT requests (RITM creation & tracking) and work with local office leads to plan for new IT needs and purchases.
- Be the on-site IT expert for approximately 100+ end users across three office locations.
Responsibilities
You will be based in Belgium and provide support across the following offices:
- Mechelen - Bedrijvenlaan 5
- Brussels - Kortenberglaan 120
- Rotterdam (occasional travel) - Netherlands, Weena 760
Note: Travel between sites will be covered by a transport allowance or a company car.
Qualifications
Experience: 2+ years in IT support, helpdesk, or desktop support.
Education: BE / B-Tech Engineering degree or equivalent.
Required Skills
Technical Skills: Strong knowledge of hardware, networking, telecom support, and IT troubleshooting.
Languages: Fluent in English & Dutch (written and spoken).
Soft Skills: Excellent problem-solving skills, attention to detail, and ability to work independently.
Pay range and compensation package
Competitive salary: €38,000 - €40,000 gross per year
Transport coverage: Company car or travel allowance for commuting between sites