IT Operations Consultant

Who we are:

Nimble Approach are a rapidly growing Product & Tech consultancy who deliver value and enhance organisations. We pride ourselves on delivering great projects to multiple clients in different industries including Education, Government, Betting & Gaming, Utilities, Fintech, Manufacturing, Healthcare and more, so there are lots of opportunities to try out new things!

We believe in delivering value at pace and enhancing the organisations that we work with. This would not be possible without our amazing Nimble specialists who leave their mark everywhere they go. Our projects are diverse and different, just like our ways of working and our people. One of our key focuses is maintaining a strong culture of pragmatic, skilled, egoless people who collaborate to get things done and have lots of fun along the way.

We currently have offices in Sheffield (our HQ), Leeds, Manchester & Bristol.

What we are looking for:

• A strong understanding of computer systems, networking, and software.
• The ability to diagnose and resolve technical issues.
• Good understanding of large scale transformation.
• Strong background in IT strategy road mapping.
• Understanding of cyber/IT security including data and AI.
• Strong customer service skills.
• Robust knowledge and background in cloud-based applications such as AWS, Azure, and GCP.
• The ability to pay close attention to systems and environments to accurately identify, replicate, and fix issues.
• Efficiently manage time and prioritise tasks, often under pressure.
• Able to work independently and collaborate with other team members.
• Commitment to continuous professional development and learning.
• Familiarity with network troubleshooting and principles of cyber security.
• Good communication, teamwork, and customer service capabilities.
• Knowledgeable of AI and associated tooling including policy acceptance frameworks.
• Understanding of Google Workspace.

What we offer:

• Private healthcare for you and a family member through Westfield Health.
• Flexible / Hybrid working.
• Enhanced Parental pay.
• Volunteer Days.
• Multiple Qualified Mental Health First Aiders with regular 1-1's available.
• £2,000 champion fund to spend as you wish on your own L&D each year.
• Referral scheme (£3,000) for every successful applicant.
• Lots of career progression opportunities.
• Laptop and any practicable equipment provided (either a Mac or Windows).
• Relaxed and fun working environment.
• Engaging and collaborative communities to be involved in.
• A chance to be involved in company OKRs and shape how we will be in the future.
• 25 days holiday allowance + bank holidays.
• Company pension (with employer contributions).