IT Support Engineer
Posted 2 days 18 hours ago by Yolk Recruitment Ltd
IT Support Engineer - Gloucester
£27,000 - £30,000
Office-based role in Gloucester
Monday to Friday, 9:00 AM - 5:30 PM
Do you have a knack for troubleshooting and a passion for problem-solving? Do you want to be the go-to person for tech support in a professional, friendly environment? If so, we have the perfect opportunity for you!
The Role
We're looking for an IT Support Engineer to provide on-site technical support for a well-established professional services firm. You'll be the face of IT support, helping users with their tech issues, setting up new systems, and working alongside an external MSP for first-line support.
What You'll Be Doing
- Resolving hardware, software, and network issues in the Gloucester office
- Assisting with user setup, server migrations, and IT security protocols
- Supporting employees with Microsoft 365, case management software, and remote working solutions
- Maintaining IT systems and ensuring compliance with cybersecurity and data protection regulations (GDPR)
- Keeping IT asset records, troubleshooting guides, and documentation up to date
What We're Looking For
- Strong IT troubleshooting skills and knowledge of IT infrastructure
- A proactive, organised, and problem-solving mindset
- Great communication skills with a professional, friendly approach
- Experience with Microsoft products
What's in It for You?
- Salary of £27,000 - £30,000 (depending on experience)
- Opportunity to work in a professional and supportive environment
- Hands-on experience managing IT systems in a growing organisation
Ready to Apply?
Contact Lewis Allen to find out more!
Please apply with a CV and a cover letter outlining why you're perfect for the role.