Japanese Speaking FWD Sales Representative

Company:

Logistics & Transport Company

Job Title:
Japanese Speaking Logistics & FWD Sales Rep

Job Description:

Main Job Responsibilities:

1. New Customer Acquisition (Sales Activities):
   • Develop sales activities targeting new customers. Mainly engage in proposal activities through visits, phone calls, and emails to address corporate transportation needs.
   • Propose solutions such as forwarding (transportation arrangements), warehouse management, and customs clearance services to potential customers.
2. Building and Maintaining Relationships with Existing Customers:
   • Build long-term business relationships through regular communication with existing customers.
   • Understand customers' logistics needs and adjust/propose forwarding processes to provide optimal services.
   • Maintain customer satisfaction and secure repeat business.
3. Creating Proposals and Quotations:
   • Create transportation plans and quotations based on customer requirements.
   • Present detailed costs, transportation methods, and delivery times to customers.
   • Negotiate quotations and adjust costs and service content.
4. Formulating and Executing Sales Strategies:
   • Formulate sales strategies based on market trends and competitor analysis.
   • Implement sales activities that contribute to company growth, such as exploring new markets and services.
5. Coordination with Operations:
   • After receiving orders, coordinate with the operations department to ensure smooth arrangement of customer logistics.
   • Maintain close cooperation with relevant departments to ensure accurate execution of transportation and customs clearance arrangements.
6. Market Analysis and Report Creation:
   • Understand customer and market needs, industry trends, and differentiate from competitors.
   • Regularly report on sales activity results and track progress towards sales goals.

Required Skills and Qualifications:

• Sales Experience: Over 3 years of sales experience in the forwarding industry or logistics industry
• Logistics Knowledge: Basic knowledge of sea, air, land transportation, and customs clearance operations is necessary.
• Communication Skills: Ability to communicate smoothly with customers and internal teams is required.
• Negotiation Skills: High negotiation skills are required for quotation negotiations and contract content adjustments.
• PC Skills: Basic PC skills such as Excel and Word are necessary.
• English Proficiency: Ability to read, write, and converse in English for dealing with international clients and overseas forwarders.

Work location:

London office (5 days a week, office based)

Candidate must have the right to work in UK.

We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.