Lead Designer

Company Description

Uman is an all-in-one software solution that automates sales preparation, follow-ups, and personalized content generation for client conversations. By connecting your calendar, uman researches prospects, generates personalized sales materials, joins calls, takes notes, and automates follow-ups. B2B sales teams using uman have seen significant time savings, increased win rates, and revenue growth.

Key Responsibilities

Design Excellence

• Develop intuitive, user-centered designs that meet customer needs.
• Lead the design of new product features and iterations, ensuring a seamless and consistent user experience across the platform and its modules.
• Develop and maintain the design system, style guide, and patterns to ensure consistency and scalability across the product.
• Advocate for UX excellence across all levels of the company, facilitating cross-team alignment for efficient use of the design system and design consistency.

User Research and Testing

• Conduct user research, usability testing, and persona development to inform and validate design decisions.
• Define and track key performance indicators (KPIs) related to user satisfaction, usability, and design quality.

Collaboration

• Work closely with product managers, developers, and the broader team to translate goals into designs aligned with the product strategy.
• Ensure seamless implementation of design solutions through effective collaboration.

Leadership

• Champion UX/UI practices within the company by presenting design concepts, supporting decision-making, and communicating the value of user-centered design methodologies.

Requirements

Expertise in UX Design and Research

• 5+ years of experience designing comparable B2B SaaS products
• 3+ years of experience in UX research, with a proven track record of delivering user-centered design solutions for sophisticated, modular products.
• Strong portfolio showcasing intuitive and user-friendly interface designs.
• Extensive experience in conducting user research and usability testing.
• Proficiency in user-centered design principles, research methods, and tools such as Figma and Adobe Creative Suite.
• Experience with design systems and pattern libraries.
• Background in fast-paced, agile environments, with a strong ability to prioritize and deliver projects on time.

Growth Mindset

• Demonstrates a commitment to learning and personal development.

Leadership and Teamwork

• Inspires others to achieve excellence, with exceptional communication skills.
• Values collaboration, diversity, and inclusion, always considering what's best for the team.

Language Skills

• Fluent in English; Dutch is a plus.

Location

Preference for candidates to work from our Ghent office, spending at least 2 days per week on-site; however, a remote setup (within 3 hours CEST) is also considered.