Maintenance Support Manager

Job title: Maintenance Support Manager

Ref: 40536

Division: Asset Operations & Capital Delivery

Location: Hybrid - Coppermills (WTW) - E17 7HE

Contract type: Permanent

Full/Part-time: Full-time

Hours: 36 Hours per week.

Salary: Offering a salary of up to £57,000 per annum, depending on skills and experience.

Job grade: B

Closing date: 25/04/2025

We currently have an exciting opportunity for a career-minded individual to join us at Thames Water as a Maintenance Support Manager (Mechanical and Electrical).

This is a critical role within a Water Production area, responsible for the risk profile of the region and working closely with the Area Operations Manager.

You will manage a team of technical specialists, supporting the front-line operations managers, and oversee maintenance technicians for the area.

This senior role involves managing a large maintenance budget within a team of 6 managers and a technician team. Operational management experience is essential for success.

The base site is Coppermills WTW; however, occasional support to the wider area may be required.

Working hours: 36 hours per week, Monday - Friday, 07:30 am - 15:30 pm.

What you'll be doing as the Maintenance Support Manager:

• People Management: Responsible for all basic principles of people management, ensuring monthly team meetings and 1-2-1s are in place, and adhering to the company Performance Development Review framework.
• Coaching and Mentoring: Key aspect of the role is coaching on the correct operation and maintenance of mechanical and electrical equipment across our sites.
• Process Management: Work closely with process and technical teams to ensure all processes on our sites are working optimally.
• Health and Safety: Leadership role in health and safety, ensuring your team adheres to Thames Water's Health and Safety policy.

What you should bring to the role:

• Demonstrable Mechanical and Electrical maintenance management experience.
• Degree level or equivalent, preferably in Engineering/Science.
• Previous experience in a process-related industry is essential; experience in the water industry is desirable.
• Experience in managing operational staff and understanding employee engagement.
• Strong listening and communication skills.
• Ability to work in a team and understand team dynamics.
• Strong focus on health and safety.
• Ability to prioritise and organise workload.
• Strategic thinking beyond day-to-day operations.

What's in it for you?

• Salary up to £57,000 per annum, depending on skills and experience.
• 26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
• Contributory pension - Defined Contribution - Maximum of 12% - 2x employee contribution.
• Personal Medical Assessments - Open to all once a year.
• Wider benefits scheme including offers and information to save money and support wellbeing.

Thames Water is the UK's largest water and wastewater company, serving over 16 million customers. We aim to build a better future for our customers, communities, people, and the planet.

Thames Water is a diverse workplace where you can make a difference. We offer fast-tracked career opportunities, flexible working arrangements, and excellent benefits.

If you're looking for a sustainable career that impacts millions while protecting water for future generations, we'll support you every step of the way.

Our aim is to ensure Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer support throughout the recruitment process.

Disclaimer: Due to the high volume of applications, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible.