Manager, Operations

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Sector: Operations and Facilities Management
Role: Manager
Contract Type: Permanent
Hours: Full Time

About the Role:

Beiersdorf is a leading multinational skincare and personal care company, with an ambitious vision for digital transformation and consumer-centric communications. At OMD EMEA, we partner with Beiersdorf to develop and implement bespoke projects that leverage technology to deliver the right message, at the right time, in the right channel, ultimately driving meaningful connections with consumers at scale.

As an Operations Manager, you will play a pivotal role in managing day-to-day operations for our Beiersdorf partnership. You'll coordinate multi-market campaigns across multiple channels (in collaboration with activation specialists), ensuring alignment and integration with wider teams and our local OMD network. Success in this role requires strong project management skills, an eye for detail, and the ability to navigate a fast-paced environment while maintaining clear and coherent documentation of campaign activities and outcomes, as well as a passion for driving improvements to the overall process.

You'll be part of the client leadership structure, reporting into the overall Head of Business Operations at OMD EMEA, and the account leadership team. Your remit includes supporting strategic planning, contributing to process improvements, and orchestrating deliverables that meet challenging objectives for our client. This is a fantastic opportunity for someone who enjoys building and refining processes that enable teams to produce high-value work, and for someone eager to deepen their understanding of media operations and account management in service of a global client.

About the Agency:

At OMD EMEA, we strive to deliver on our promise of better decisions, faster for our clients, partners, and all 6,000+ OMDers across our region every day. As part of the world's largest media network, our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer, to recognise the needs of our clients and to identify aspirations of our talent.

Learn Fast, Act Fast. To help navigate the road to a 'new normal', learning from, and acting upon data signals at scale and speed is crucial. Visit Why OMD? to learn more about our unique Act Fast Framework.

Our working pattern for colleagues is to be present in the office three days a week at our offices in London with the other days available to work remotely. Let us know if you have any questions about our working pattern as part of your application and interview process.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at to let us know how we can support you.

Diversity, Equity & Inclusion at OMG

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today's society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.