MarTech - Principal Consultant

At CACI we do amazing things with data. We design and build some of the most highly regarded, innovative solutions in the market and our people are the best at leveraging these solutions to drive business value for our clients. We are experts in all things data, marketing and customer experience and bring together cutting-edge technical expertise, value focused consulting and flawless execution to drive growth for our clients. As part of the wider Digital Transformation Division, you will be joining a 250 strong team working in over 50 markets globally.

Our people are what really make us different. We are a growing and dynamic group of architects, developers and implementation specialists combined with commercially savvy consultants who provide thought leadership and creative thinking. We are passionate, progressive, and unafraid of challenge; our mission is to use data and technology to make a commercial difference.

What you'll be doing:

This is an exciting opportunity to join the Marketing Technology team as a Tech Lead. We have a wide-ranging client list, working with some of the biggest and most innovative brands in the UK across utilities, gaming, publishing, retail and consumer packaged goods, leisure, financial services and beyond.

This is an important role in the Marketing Technology team, where you will be responsible for leading projects as well as being the assigned tech lead on retained accounts.

Responsibilities will include:

• Providing technical oversight / assurance to projects & change requests (however large/small)
• Providing costed proposals for new work requests, ensuring requirements are well understood, the chosen solution is viable, meets requirements, and adheres to best practice
• Producing detailed and reliable effort estimates for costed proposals, i.e. that consider the full scope of work required and produce bottom-up costs accordingly
• Take responsibility for overall solution design and implementation
• Create, own, and ensure maintenance of all levels of technical specification and documentation
• Drive planning activities with development teams
• Manage and prioritise workload accordingly across the team
• Provide technical guidance and serve as mentor/coach to team members
• Work alongside the Project Manager to make pragmatic decisions to ensure project delivery within timescales and budget
• Understand and drive the solution at a detailed level while maintaining the larger project vision
• Anticipate issues and risks throughout the project and highlight and mitigate as appropriate
• Be seen as technical authority and gain client's trust as a trusted advisor
• Work in partnership with client IT teams, ensuring adherence to client's IT policy and processes
• Facilitate workshops and client meetings including discovery sessions, stakeholder interviews, and requirements gathering workshops
• Ensure accurate and detailed notes and actions are circulated post meetings and workshops
• Be responsible for timely follow-up and delivery of actions, chasing the client where necessary
• Provide Pre-Sales support through design of solutions architecture, technical response to RFP/ITT requests, and attendance to pitches
• Attend and contribute to QBRs/Strategy sessions with clients, providing technical thought leadership and proactive recommendations
• Proactively identify, scope, and secure opportunities for CACI to deliver additional projects to clients
• Serve as the escalation point for any in-flight project or support challenges
• Ensure all support requests are acknowledged and dealt with in a timely manner

Who you are:

• You will have experience as a Senior Developer or Technical Lead, having successfully supported or led implementation of complex MarTech solutions
• You will have detailed knowledge of at least one (and ideally more) of the following Marketing Technology vendors: Adobe Campaign, Adobe Journey Optimizer, Braze, Bloomreach, Salesforce Marketing Cloud, mParticle, Optimove & Tealium AudienceStream
• You are energetic and positive, and able to motivate and inspire those around you
• You will have experience working in an agency, consulting, or technology organisation
• You are a team player who will share knowledge and mentor other team members
• You are a logical thinker with strong problem-solving skills
• You are flexible and capable of proactive and reactive communication
• You are a strong communicator - written/verbal English
• You have strong presentation skills, particularly the ability to present and explain complex technical solutions to clients
• You will have experience of delivering projects on client site, and working closely with client IT teams
• You will have a track record of delivering high-quality solutions
• You will have strong organisational skills and will be comfortable juggling multiple projects
• You are a strong listener with the ability to understand a client's requirements
• You will have a pragmatic approach, able to make recommendations of the right solution that meets the client's requirements without excessive custom development
• You will have deep experience on at least one marketing technology, ideally a campaign management/customer engagement platform/marketing automation tool
• You may have had some exposure to Customer Data Platforms, and ideally would have been involved in the implementation of one
• You can provide accurate estimations for work on MarTech projects

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will:

• Provide reasonable adjustments in the recruitment process where requested
• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.

Our people are unique, and we encourage and support them to be confident in contributing to our inclusion journey.