MLA Centre Director
Posted 13 days 23 hours ago by Move Language Ahead
Permanent
Full Time
Academic Jobs
London, United Kingdom
Job Description
Centre Director
The MLA Centre Director is a full-time, seasonal position (mid-June until mid-August). The Centre Director is the main point of contact at an MLA Summer School and is responsible for all operations and employees. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion programme.
We're on the lookout for someone who thrives on flexibility, cares deeply about making a positive difference, and is genuinely excited to work with kids. Your infectious energy will be key as you guide students on local and regional excursions, sharing your passion for the attractions they explore and creating memories that last a lifetime.
As a vital member of the MLA team, your commitment is essential to ensuring our international students feel cared for throughout their entire journey with us - from the excitement of their arrival at the airport to the bittersweet farewell at the end of their transformative experience.
If you're ready to blend fun with purpose, eager to contribute to the growth and cultural exchange of young minds and seek a summer experience that goes beyond the ordinary, apply now to join us as an MLA Activity Leader. Let's make this summer unforgettable together!
COMPANY
For 50 years, MLA has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world.
COMPANY MISSION STATEMENT
MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion.
POSITION OVERVIEW
We operate in: King's College, Brunel University, Roehampton University, University of Surrey, University of Reading, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, Dulwich College, The Duke of York's Royal Military School, Worcester, University of Worcester.
DATES
Pre-Programme
Centre Director (Residential )
£690.00 Weekly
Holiday Pay (12.07%) is to be added to weekly pay.
MLA REPUTATION & CODE OF CONDUCT
The MLA Centre Director is a full-time, seasonal position (mid-June until mid-August). The Centre Director is the main point of contact at an MLA Summer School and is responsible for all operations and employees. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion programme.
We're on the lookout for someone who thrives on flexibility, cares deeply about making a positive difference, and is genuinely excited to work with kids. Your infectious energy will be key as you guide students on local and regional excursions, sharing your passion for the attractions they explore and creating memories that last a lifetime.
As a vital member of the MLA team, your commitment is essential to ensuring our international students feel cared for throughout their entire journey with us - from the excitement of their arrival at the airport to the bittersweet farewell at the end of their transformative experience.
If you're ready to blend fun with purpose, eager to contribute to the growth and cultural exchange of young minds and seek a summer experience that goes beyond the ordinary, apply now to join us as an MLA Activity Leader. Let's make this summer unforgettable together!
COMPANY
For 50 years, MLA has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world.
COMPANY MISSION STATEMENT
MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion.
POSITION OVERVIEW
- Responsible for the overall Management of the Summer School
- Reports to UK Operations Manager
- From GBP 690 per week (according to experience + Holiday Pay 12.07%)
- 6 working days per week
- 1 Day off per week
- Paid formal training
- Free transfers to the College
- Accommodation in single ensuite room
- All meals provided
- Company phone
- Free First Aid and CPR Certifications if required
- Capacity to motivate a team and lead by example
- Ability to multi-task
- Excellent communication (verbal and written)
- Attention to detail
- Self-motivation
- Aptitude to effectively use Microsoft Excel
- Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests
- Prior work experience leading a team
- Prior experience overseeing a strict operating budget
- First Aid certification
- Lifeguard certification
We operate in: King's College, Brunel University, Roehampton University, University of Surrey, University of Reading, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, Dulwich College, The Duke of York's Royal Military School, Worcester, University of Worcester.
DATES
- June 19, 2025 - August 15, 2025
Contract dates may vary to meet the needs of the program
Pre-Programme
- Attend all required, paid training/induction meetings prior to the start of a session
- Review itineraries and become knowledgeable with all aspects of the programme
- Review the Centre Set-up Guide and all handbooks
- Become familiar with the mlaEasy Centre Management software
- Communicate with the centre staff regarding move-in, training, and any other pre-programme information
- Maintain a clean, organized, and professional Centre Office
- Oversee the efficient completion of all duties of all staff
- Review all details pertaining to the day-to-day Centre operations and ensure all programme components are properly planned and delivered
- Work in conjunction with the Director of Studies to confirm the tuition programme is running in accordance with company standards
- Hold a minimum of two meetings with Group Leaders to be sure they are fully aware of their responsibilities and to ensure their needs and those of their students are being met
- Hold regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to ensure the programme is running smoothly and the contract is being upheld
- Become familiar with the British Council safeguarding policies and prepare the centre for an inspection by BC officials
- Constantly monitor students and staff safety and welfare, addressing any concerns promptly and effectively
- Establish and effectively communicate to staff and guests' site-specific emergency evacuation and preparedness plans
- Maintain 24-hour on-call emergency assistance for the Centre
- Address any guest or staff concerns and properly document and report concerns
- Be aware of any specific safeguarding needs of minors (those under the age of 18)
- Work with the head office for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded
- Oversee the Medical Doctor ensuring all job requirements are being dutifully executed as well as the infirmary is properly maintained
- All staff share the responsibility for safeguarding and promoting the welfare of children and must adhere to, and comply with MLA Safeguarding Policy
- Ensure that what has been sold to the guests is being provided by the Centre
- Deliver a comprehensive Centre induction to all new guests within 24-hours of arrival
- Host a Group Leader meeting within 24-hours of arrival
- Confirm the student and Group Leader handbooks are available and the contents are being adhered to
- Follow-up with staff to verify all guest inquiries are handled promptly and effectively
- Oversee the staff with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes
- Direct the set-up of student rooms by distributing linen, arranging furniture, and preparing keys
- Send Welcome Email to Group Leaders at least one week prior to arrival detailing the accommodations, campus information and rooming list requirements
- Collaborate with the Centre Administrator to ensure a correct rooming list has been provided to the Centre in accordance with the Centre contract
- Maintain a log of all meetings and guest feedback
- Oversee the Master Centre Excel file with detailed housing, dining, and facilities usage in support of the Centre Administrator
- Complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctly
- Manage the sending of Centre SMS from mlaEasy to Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notifications
- Oversee the collection and distribution of the student passports and security deposits
- Verify all programme expenses are being accurately maintained by the Centre Administrator and conduct weekly audits of the Petty Cash
- Work with the Activities Manager and Director of Studies to ensure weekly staff schedules are accurate and available within the online employee scheduling software
- Submit bi-weekly payroll reports to the COO
- Hold regular staff meetings to maintain good communication and positive morale
- Perform end-of-programme staff evaluations and programme report
- Attend all required training and induction meetings and take an active part in discussion and feedback prior to start of employment
- Review itineraries and become knowledgeable about attractions
- Complete any required training sessions/courses both online and in person as directed
- Provide all necessary paperwork prior to employment
Centre Director (Residential )
£690.00 Weekly
Holiday Pay (12.07%) is to be added to weekly pay.
MLA REPUTATION & CODE OF CONDUCT
- To actively support MLA in its mission to provide quality learning
- To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them
- To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner
- To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible
- Develop a good rapport with the students and Group Leaders and avoid absences as much as possible
- There is a specific list of what code of conduct we expect from all staff members in our Staff Handbook