Network Solutions Architect Manager

Main area Digital Services Grade NHS AfC: Band 8b Contract Permanent Hours Full time - 37.5 hours per week (permanent) Job ref 282-OD-B

Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site The Royal Marsden Wallington Town Wallington Salary £67,950 - £78,028 per annum Salary period Yearly Closing 24/03/:00

Job overview Are you ready to lead cutting-edge networking solutions and shape the future of network infrastructure for a world-renowned Cancer Services Hospital in the UK? Royal Marsden Digital Services is seeking a Network Solutions Architect Manager to take the helm in a role that offers exciting challenges, innovation, and a chance to make a lasting impact on the care our clinical staff provides to patients.

Location: Wallington (travel to Sutton & Chelsea sites as required).

Key Opportunities

• Strategic Leadership: You'll provide strategic direction to manage, improve, secure and future-proof our network provisions, ensuring that our clinical staff have the tools and connectivity they need to deliver exceptional care.
• Supplier Relationships: Manage and lead technical compliance for key service reviews with network suppliers, nurturing strong relationships for effective service delivery, ultimately supporting clinical teams.
• Technical Design: As the network technical design authority, you'll drive the creation of secure network solutions that will empower our clinical staff with the latest digital platforms for patient care.
• Problem Resolution: Lead network operational problem management, ensuring the lessons learned from network outages are documented and implemented.
• Collaboration: Work closely with both internal and external technical leads to ensure network solution architecture is effectively implemented and managed.

Main duties of the job The Network Solutions Architect Manager leads the design, installation, maintenance, and decommissioning of the Trust's network systems and services, overseeing contracted providers of managed LAN, WAN, Wi-Fi, and Firewall services.

This role provides strategic direction to ensure reliable, resilient, and secure network service for all end users, future-proofing network provisions in accordance with security best practices.

The post holder serves as the technical authority for all network-dependent projects and changes, ensuring alignment with the Trust Roadmap for clinical and corporate services.

Working for our organisation The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification:

General

• The overall serviceability of the Trust Network, supporting RM Digital Operations in managing the contractual relationship with all contracted managed network service and support providers.
• Lead as the network technical design authority across all Network disciplines.
• Lead and develop on all aspects of forward network strategy, providing strategic forecasts regarding capacity management of the Trust's network and security infrastructure (5 years +), including the identification and proposal of financial investments required.
• Lead on network major incidents response and operational problems.
• Act as a core member of the Change Advisory Board.
• To be aware of, and adhere to, all Trust Policies & Procedures.
• To negotiate at a senior level and be a major influence in the decision-making processes both locally and strategically.
• Deputise for the Digital Services Solutions Architecture and Design Lead when required.

Person specification Education / Qualifications

• Educated to master's level or equivalent IT experience.
• Extreme Networks Design Specialist (Preferred) / CISCO Certified Network Professional.
• ITIL Foundation Certificate in Service Management, v3/v4.
• TOGAF.
• PRINCE2 Foundation.

Skills Abilities / Knowledge

• A strong commitment to customer service delivery and excellent organisational skills.
• Ability to evaluate and respond to rapidly changing operational situations, often under pressure and with changing and sometimes conflicting priorities.
• Must be able to effectively prioritise own work and that of the team to ensure workforce output is at an optimum level.
• Excellent communication skills especially when dealing with complex technical information and colleagues who have limited IT knowledge and understanding.
• Ability to document technical procedures/standards.
• Well-developed technical troubleshooting, problem solving and analytical skills.
• Ability to work independently in a busy environment, often with frequent interruptions.
• Ability to liaise with all levels of any organisation and build effective working relationships.
• Clear thinking and logical approach to technical problem solving.
• Approachable, patient, caring, adaptable, flexible and able to cope with uncertainty.
• Willing to engage with and learn from peers, other professionals and colleagues and demonstrates a desire to improve performance and make a difference by focusing on goals.
• Professional, calm and efficient manner.
• Displays great attention to detail and accuracy.
• Highly motivated with the ability to influence and inspire others.
• Willingness and ability to develop self by learning new technologies and applications in relation to the needs of the role.

Other Requirements

• Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
• Treating others with compassion, empathy and respect.
• Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others.
• Uses evidence to make improvements, increase efficiencies and seeks out innovation.

Networking Skills

• Networking - Extreme, Cisco and NSX Platforms Advanced, professional level networking covering all aspects of Enterprise Class (inc Software Defined where applicable) LAN WAN Wireless Routing protocols (OSPF, EIGRP, IS-IS, BGP, RIP, Static) DHCP DNS Load Balancing Quality of Service.
• Cloud Platforms Azure Networking Foundations AWS Networking Foundations.
• Firewalls Principles of Firewall policies, rule, zone, and address object management NAT Policy Base Routing Dynamic Lists VPN Tunnels Intrusion Protection and Threat Management.
• Security Authentication / Identity Management Microsoft Active Directory SAML / OAUTH (Azure SSO, ADFS, Conditional Access) Microsoft Certificate Services (PKI) Network Policy Services / Network Access Control.
• Data Centre Familiarity with Rack / Stacking requirements and dependencies, including Power and Cooling. Cabling standards and Requirements SFP (Copper / Optics) Facilities Management.
• Monitoring and analytics SNMP Key LAN / WAN Link Monitoring Flows and Application Analytics Reporting and Alerting management Capacity Assessments (Both physical and logical).
• Experience in IT Service Management, operating within Service Level Agreements and following working policies and protocols. Working knowledge of proprietary ticketing systems.
• ITIL Foundation Certificate Experience in managing 3rd parties and 3rd party delivered services.
• Familiar with asset lifecycle management from delivery from manufacture to secure destruction.
• Experience of working in a healthcare environment.

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications . click apply for full job details