Operational AV Manager

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Main area: Operational AV Manager Grade NHS AfC: Band 5

Contract: Permanent

Hours: Full time - 37.5 hours per week (Monday - Friday)

Job ref: 349-COR-C

Site: Wythenshawe Hospital

Town: Manchester

Salary: £29,970 - £36,483 per annum, pro rata

Salary period: Yearly

Closing: 01/04/:59

Job overview

The post holder will be a key member of the Audiovisual (AV) team which is part of the wider Education Campus Team. The vacancy will be based at Wythenshawe Hospital in the Education and Research Centre (ERC). The post holder will rotate between Oxford Road Campus (ORC) and North Manchester General Hospital (NMGH) based on the needs of the service.

They will provide a diverse and innovative range of support, on all AV and related IT systems applications and other necessary equipment, to aid learning, teaching, and administration. The role will be to prepare the educational spaces by providing AV and IT operational management services to users.

The post holder will be responsible for the provision and expert advice, instruction and technical support to internal and external customers/users relating to the AV and videoconferencing services. This will also include the installation, commissioning, and relocation of new technical equipment in line with advances in technology.

The post holder will be responsible for the day-to-day management of the AV services in the ERC. They will also deputise and assist the Education Campus Manager and AV Lead and assist in the day-to-day operational management of the education and training facilities across MFT. The post holder will provide a bespoke AV service to the MFTs Board of Directors as required.

Main duties of the job

1. To take lead responsibility for the provision and maintenance of equipment and supplies in the ERC.
2. To have lead responsibility for risk assessments related to AV visual equipment, room furniture, and space.
3. To take lead responsibility for ensuring adequate provision and regular maintenance of equipment and supplies in line with customer/user requirements.
4. The post holder will be responsible for investigating, analysing and resolving technical issues relating to equipment.
5. To ensure that the teaching room meets the standards set by the Education policies.
6. Developing new knowledge and competences in line with departmental requirements.
7. Ensuring all activities are carried out within a quality framework and meet regulatory requirements.
8. Produce technical material (e.g. guidelines, PowerPoint slides and promotional material).
9. Produce instructional material for the safe and proper use of AV equipment.
10. This post will include supervision responsibilities depending on the site you are located.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at .

We're looking forward to hearing from you!

Person specification Qualifications

• Advanced level of computer literacy
• Advanced knowledge of AV, IT and associated systems
• Advanced knowledge of PC system hardware and software
• Advanced knowledge of computer peripherals
• Awareness of current and emerging technologies
• Knowledge of networks and network operating systems
• Knowledge of Microsoft Office and similar products
• Advanced knowledge of video conferencing and video distribution system
• Knowledge of operational management
• Knowledge of facilities management
• Knowledge of Health & Safety legislation and policies

Training and Experience

• Relevant experience in a similar role
• Use of PC system hardware, related equipment and software
• Technical background in IT working in an Infrastructure support role
• Relevant experience in an AV role
• Previous experience in NHS IT environment

Skills and Abilities

• Excellent communication skills, written and verbal
• Good manual dexterity & co-ordination
• Logical and creative approach to problem solving
• Excellent team & interpersonal skills
• Ability to meet deadlines
• Ability to use own initiative and work independently with minimum supervision
• Report writing skills

Employer certification / accreditation badges

Name: Matt Hampson

Job title: Education Campus Manager/AV Lead

Email address:

Telephone number:

For further information, informal visits/discussions, please contact:

Matt Hampson

Education Campus Manager/AV Lead

Manchester University Foundation Trust

Email -

Telephone -