Operational Compliance Coordinator

Operations Compliance Coordinator

Base salary of £23400 + up to £500 quarterly performance bonus

Location: Fully remote with occasional travel to head office in Uxbridge

About the role:

• To ensure all candidate files are fully compliant based on each job category / contract compliance requirement.
• Follow all documented processes and compliance checklists to ensure accurate compliance as per each contract and job category.
• Responsible for delivering an excellent candidate experience throughout the compliance process.
• Ability to work towards targets and manage your day effectively.
• Ensure all systems are fully updated with all activity, all comments and actions documented to provide a full audit history.
• Deal with customers and candidates on the telephone in a professional, calm manner daily.
• Be passionate about people and be driven to deliver an exceptional client and candidate experience.
• Achievement of required productivity levels, KPI achievement and quality output.
• Responsible for your own learning, identifying any knowledge gaps to your line Manager.
• Ensuring that all activity complies with all Company policies, procedures and legal requirements including health and safety and employment legislation.
• Ensuring that all work is conducted in accordance with Manpower's values and standards.
• To ensure all compliant candidate files are successfully submitted to the Central Compliance Team right first time.
• Any other duties which may be requested by the Operational Compliance Management.

Who we're looking for:

• IT literate including MS Word, Excel, PowerPoint & Outlook and all at intermediate / advanced levels.
• Able to analyse and process large amounts of data.
• Excellent verbal and written communication skills and ability to communicate at all levels.
• Excellent administration and numeracy skills.
• Excellent organisational and planning skills.
• Be able to work on own initiative and maintain excellent time management.
• Able to work to targets and deadlines and thrive under pressure.
• Can deal with high volumes of work and tight deadlines and is able to effectively prioritise without jeopardising attention to detail.

What you'll receive:

• Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.
• Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.
• Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.
• Pension: Competitive plan with contributions that grow with your length of service.
• Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.
• Work life balance: Generous family friendly policies, including an employee assistance programme.
• Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.

About us:

We are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.

We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Discover why we are so proud to be Brook Street. Apply now.