Organizational Change Management Consultant

Our customer is undergoing a transformation, and we are seeking an experienced OCM Consultant to support the adoption of new systems and technologies. This role will play a key part in ensuring smooth transitions and the successful adoption of digital solutions across different regions and functions.

Responsibilities:

1. Develop and execute a Change Management strategy to support the adoption of new systems, considering regional and functional differences. Help teams adopt cutting-edge digital products and solutions.
2. Perform stakeholder analysis to ensure strong engagement with impacted teams and improve overall outcomes.
3. Conduct a Change Impact Assessment to evaluate the differences between current and future systems.
4. Define and plan a communication strategy, creating communication assets to ensure all teams understand the reasons for change and how it will impact them.
5. Identify innovative ways to enhance adoption of new and existing digital products, using data analytics to provide insights and drive adoption across regions and functions.
6. Develop a training roadmap and align with stakeholders on training execution.
7. Work with SMEs to create training materials (presentations, manuals, guides, hands-on exercises) and ensure smooth delivery.
8. Track progress and provide timely updates on any challenges to leadership.

Skills and experience needed:

1. 4-5 years of hands-on experience in Change Management, Digital Adoption, Communications, and Training for transformational programs.
2. Strong understanding of Change Management principles, techniques, and tools.
3. Experience using data-driven approaches to improve adoption of new platforms.
4. Previous experience in a Supply Chain organization is a plus.
5. Change Management certification (eg, PROSCI or CCMP) is preferred.