Partner Success - EMEA

Job Requisition ID #

Position Overview

We are seeking a dynamic and motivated Partner Success Manager to join our team and lead the development and execution of our Informed Design Partner Programs. The ideal candidate will have a deep understanding of how the Partner Channel works with Autodesk product teams and possess the ability to drive collaboration between Informed Design and Partners worldwide. This role requires a self-starter who can manage their own priorities, tame the chaos, and be outcome driven. We support hybrid working, and you will report to the program manager, strategy and operations.

Responsibilities

1. Develop and Launch Partner Program: Create and launch a comprehensive Partner program specifically for Informed Design, ensuring alignment with Autodesk's IC strategy
2. Own Strategy and Execution: Fully own the strategy, execution, and success of the Informed Design Partner Programs, driving growth and engagement. Leverage existing Autodesk partner programs, events, and activities where appropriate
3. Drive Collaboration: Foster strong collaboration between Informed Design and Partners globally to achieve mutual success
4. Flexibility in Execution: Ability to quickly deliver iterative outcomes while continuously learning, implementing insights and stakeholder feedback and pivoting when necessary to meet objective or business needs
5. Stakeholder Management: Act as a business partner to the Adoption, Marketing, and Product teams, ensuring seamless communication and alignment of goals
6. Partner Engagement: Lead direct Partner engagement, both virtual and on-site, and promote ways for Partners to monetize with Informed Design
7. Drive Impact: Actively manage reporting and metrics on the impact partner programs are delivering for Autodesk and Partners
8. Partner Profiles: Build detailed partner profiles to aid targeted marketing and content creation efforts
9. Clear Communication: Develop and refine communication plans and materials, incorporating feedback to improve program documentation
10. Outcome Driven: Be outcome-driven and excellent at managing stakeholders to achieve desired results
11. Strong Representation: Pursue speaking and other public-facing opportunities to establish the IND Partner Success Team as a known entity to internal and external parties. Travel for customer visits and events as necessary to build and maintain strong Partner relationships

Minimum qualifications

1. You have proven experience in Partner management, preferably within the software or technology industry
2. You have a strong understanding of how the Partner Channel works with product teams
3. You have experience developing and launching programs
4. You have excellent stakeholder management skills, with the ability to tame chaos and drive outcomes
5. You are a self-starter with the ability to manage their own priorities and use time wisely
6. You have strong business acumen and the ability to act as a business partner to cross-functional teams
7. You are willing to travel to customer visits and events
8. You have excellent communication and interpersonal skills

Preferred Qualifications

1. Familiarity with the Autodesk Partner Channel
2. Experience in the design, engineering, or construction industries
3. Experience in a global role, managing Partners across different regions
4. Design, launch, and manage innovative readiness programs with a focus on upskilling partners to deliver customer success and service motions to Autodesk customers
5. Promote and drive buy-in for these programs to key stakeholders both inside and outside the company
6. Engage with regional teams to ensure successful regional deployment of programs and content
7. Evaluate, simplify and clarify existing programs and materials to reduce complexity
8. Monitor program effectiveness with Partners and deliver changes as needed
9. Effectively and collaboratively work alongside Partner Success Managers, Commercial Customer Success, Partner Enablement, Channel Management at Autodesk
10. Engage with regional teams and gain buy-in about regional deployment of programs and content and manage those rollouts
11. Collaborate with cross-functional teams to identify relevant topics, co-develop program materials, prepare communications, and guide & influence system development to support program execution