Partner Support Specialist - Car Finance (Hybrid)

Partner Support Specialist - Car Finance (Hybrid)

Location: London

Department: Operations - Operations Support

Employment Type: Permanent

Work Model: Hybrid

Job Overview

At Zopa, our goal is to build products that help make finance fairer for all. We are looking for a Partner Support Specialist to join our team and support our efforts in providing excellent service to our partners.

Responsibilities

1. Provide exceptional support to partners in the car finance sector.
2. Assist partners with inquiries and resolve issues promptly.
3. Collaborate with internal teams to ensure partner satisfaction.
4. Maintain accurate records of partner interactions.
5. Contribute to process improvements to enhance partner experience.

Qualifications

1. Proven experience in customer support or a related field.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment.
4. Familiarity with financial products, particularly car finance, is a plus.

Application Information

Please submit your application along with your LinkedIn profile. Ensure to include your salary expectations and visa status if applicable. We welcome diverse applicants and encourage you to share any adjustments needed to facilitate your application process.