PMO Manager - 12 month FTC

You will need to login before you can apply for a job.

Sector: Media and Publishing

Role: Manager

Contract Type: Permanent

Hours: Full Time

Closing Date:
14/03/2025

Group:
Networks and Communications Group

Management Level:
Senior Associate

Job Type:
Fixed Term

About Ofcom
As the UK's communications regulator, we're delivering vital work that helps keep the UK connected and shapes the future of how we'll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We're also taking on the challenge of making the online world a safer place. We need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you'll be part of
The role of PMO (project management office) manager provides business management support to the Networks and Communications (N&C) Policy team, which comprises circa 80 colleagues, and sits within the wider N&C Group. Our role is to help ensure the communications services we all use every day work in customers' best interests. We do this by promoting competition in the industries we regulate, to help drive innovation and make sure people and businesses can get the services they need.

The purpose and scope of the role
This is a central role in helping N&C policy to deliver its portfolio of work effectively and efficiently. You will work closely with the leadership of the policy team to co-ordinate, oversee and support its work by monitoring and reporting on the progress of our projects and programmes of work, ensuring our projects are effectively resourced, supporting our recruitment, onboarding and risk management processes.

Your Key Responsibilities

• Owning the portfolio of N&C's policy work by working closely with project directors and project managers and ensuring that this is kept up-to-date and communicated effectively.
• Resource management - Maintaining a current view of resource availability, colleague preferences, development needs and career goals.
• Leading, coordinating and supporting the team's management and policy leads on activities including recruitment & onboarding processes, resource management, business planning, reporting and analysis, budgeting and forecasting, risk management and business continuity.
• Budgeting and forecasting - Leading and supporting our policy team's engagement with finance and co-ordinating input into budgeting and forecasting exercises.
• Business planning - inputting and supporting the Group in business planning, reporting and colleague engagement activities.
• Acting as the central point of contact for the team's portfolio and management information, building strong collaborative networks across the Group and across Ofcom.
• Redesigning how we organise our portfolio of work in SharePoint to meet best practice and all data management requirements.
• Inputting into group management activity, working with other PMOs in the Group as required.
• Contributing to other work supporting Ofcom's corporate values of excellence, collaboration, agility, empowerment and respect.

This is a varied and dynamic role which will evolve over time to adapt to emerging needs, allowing you to gain a broad range of opportunities and skills.

The skills, knowledge and experience you'll need for success
The essential requirements for the role are:

• Experience managing complex portfolios and programmes of work with excellent knowledge of project management principles, tools and processes.
• Ability to clearly and concisely articulate complex information to a broad range of audiences, both verbally and in writing.
• Building solutions: Proactive in identifying and addressing issues, offering new ideas and implementing improvements to processes.
• Executing plans: Ability to think strategically about business challenges and opportunities.
• Forming relationships: Confident at building and managing constructive working relationships with senior leaders and broader teams.
• Channelling influence: leading and contributing to team management discussions.

No specific qualifications are required for this role, however a relevant professional qualification is desirable (e.g., PRINCE2, MSP, APM qualification etc.) as well as proficient use of the core suite of Microsoft packages (Word, Excel, PowerPoint, PowerBI) and other management reporting packages.

Ofcom has a clear mission: to make communications work for everyone. To deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible.

Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options.

We also warmly welcome applicants who are returning to the workforce after a break.

Our recruitment processes prioritise accessibility and inclusivity. If you need information in an alternative format or have specific preferences, please contact our recruitment team.

As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles.