Product Engineer

Aylesbury, Cambridge, Edinburgh, or Home based

We have an exciting opportunity to join our award winning software company as a product engineer. Working as part of our ArcGIS Localisation team, this is an exciting opportunity for someone who wants to develop a broad skill set and take real ownership of the product development lifecycle. If you're keen to become the go-to expert for a product and play a key role in shaping its success, this could be the perfect role for you.

As part of our team of Product Engineers, you'll support the release of UK products and work across Esri UK's suite of software and data offerings. You'll become a subject matter expert for one or more UK-based products, collaborating closely with stakeholders across the business to drive innovation and ensure quality.

Who are we?

Esri UK sells the world's leading geospatial software, ArcGIS and we provide a wide range of services to our customers across both public and private sectors in the UK. With the single largest pool of GIS expertise in the UK, Esri UK is the market leader and authority on GIS and our business is growing considerably year on year. We are a people-focussed, profitable, growing software company with great career prospects.

Key Responsibilities as a Product Engineer:

• Becoming a subject matter expert with a deep understanding of the capabilities, deployment, and configuration of designated products
• Ensuring product quality through the creation and execution of test scripts, as well as conducting exploratory testing
• Supporting new product releases by managing environments and creating help content and other product documentation
• Providing second-line support to resolve product-related issues
• Contributing to product marketing by creating 'how-to' videos, writing blogs, and supporting webinars
• Actively contributing by suggesting product improvements and enhancements
• Collaborating with stakeholders across the business to support the growth and successful implementation of UK products
• Have experience with testing tools, including test automation and performance testing
• Understand GIS technology and the ArcGIS Platform
• Pay close attention to detail, with the ability to analyse documentation and processes with precision
• Are organised and adaptable, able to manage shifting priorities, timelines, and resources effectively
• Are ready to become the go-to expert for your product, supported by a knowledgeable and collaborative team
• Enjoy being part of a supportive team where your input makes a real impact
• Are customer-focused, committed to delivering high-quality UK products that meet evolving user needs
• Are keen to develop new, transferable skills and explore opportunities that align with your strengths and support your long-term career goals

Location: Aylesbury, Cambridge, Edinburgh or Home-based

• We offer a competitive basic salary (starting from at least £34k) plus a generous bonus paying c. 20% per annum
• A great benefits package including: a 6% company pension; Vitality healthcare scheme; gym contribution; cycle to work scheme; family friendly policies, including enhanced maternity and paternity benefits.
• Flexible working. We all work flexibly and are happy to consider part time and full-time applications, please just detail what you are looking for in your cover letter.

Application Process:

Please apply online on our website , including your CV and covering letter detailing your salary expectations. Application deadline: 11th May 2025

We are a thriving company that offers its employees the security of working for a financially sound, market-leading, mapping technology company. We encourage collaboration and truly value the individual contributions each person makes, rewarding them with a generous bonus scheme and comprehensive benefits package.

Esri UK are an equal opportunity employer - we recognise the importance and value of having a diverse and inclusive workforce and the benefits that this can bring to both our employees and our customers.

We're here to listen to and serve our customers, and believe that when our customers are successful, we're successful.