Product Lead - Fan Growth

Product Lead - Fan Growth, London

Live shows make us feel good. They're a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We're on a mission to bring all of this to more fans, more often - and that's where you come in.

We're looking for a Lead Product Manager to help fans discover shows, connect with communities, and engage with artists.

At DICE, you'll be part of the company that is redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you're proud of.

About the role

As Lead Product Manager, you'll be at the heart of building the next generation of fan engagement. Our Fan Growth squad:

• Make it easier for fans to discover shows they'll love.
• Help them connect with fellow fans, creating vibrant communities around their favourite artists.
• Enable them to follow & engage with venues and artists, fostering deeper relationships.

DICE has always been a product of firsts, and in this role you will continue to innovate, making the discovery and recommendation experience effortless and delightful.

You will

• Work with design, data and engineering from concept to launch, delivering best-in-class experiences.
• Understand discovery & recommendation experiences to innovate and define new patterns that are delightful and unexpected.
• Conduct your own user research with fans, partners and internal teams to gain a deep understanding of how DICE can serve them best.
• Collaborate with your product trio to facilitate ideation and design new offerings that stay true to our principle of being "weirdly easy".
• Co-lead your squad alongside the design and engineering managers, influence product strategy, development processes and rituals.
• Play a key role in communicating product decisions and product vision across DICE.

About you

• You love music and are passionate about our mission to bring more people together through live shows.
• You bring experience creating consumer experiences, with a deep understanding of the nuances and strategies that drive engagement and retention.
• You are exceptional at your product craft, and working constantly to level up. A willingness to interpret data, speak to real fans and place bold bets is a must.
• You are proficient with data analysis, using it to inform your decision-making, drive experimentation and understand user behaviour.
• You have a bias for action, high agency and can drive urgency with your squad.
• You are an effective communicator, using both words and visuals to tell compelling stories, and defend design decisions.
• You are experienced in designing best-in-class consumer products for marketplaces and mobile.
• You thrive in a fast-paced, entrepreneurial environment where your team is held accountable to highly ambitious goals.

About DICE

Our teams work from London, New York, Barcelona, Paris, Milan, Berlin and Mumbai. We're building products that are revolutionising the industry for fans, artists and venues.

DICE has just won the 'Best Ticketing Service' category for the second year in a row at the Music Week Awards 2024 bringing us to 3 years in total.

DEI at DICE

We know that having a variety of perspectives makes us a better company - it's why we strongly encourage members of underrepresented communities to apply. As our teams grow, we're committed to creating a long-term Diversity, Equity and Inclusion (DEI) strategy.

We're fostering a culture where everyone feels that they belong, where our voices are heard and where we feel supported to be our authentic selves. We will continue to hold ourselves accountable and make DEI integral to our business.

Our Benefits

• Unlimited paid holiday
• Monthly DICE credits
• Private health insurance with Vitality with tons of perks
• Workplace pension with Penfold
• Coaching and CBT sessions
• ClassPass
• Summer Fridays
• Generous parental package
• Eye Care Vouchers
• Cycle 2 Work
• Workplace nursery scheme

We recognise the benefits of hybrid working, and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere.

Application process

Our process usually involves a chat with our talent team, a case study and a couple of interviews where you'll meet the people you'll work with. We'll keep you fully informed along the way.

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