Programme Lead - Ministry of Justice

Position status: This opportunity is for a secured role that is due to commence in February subject to approval. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

The MoJ capital maintenance programme consists of a multi-disciplinary Mace team working across several Ministry of Justice (MoJ) workstreams. The programme has a multi-disciplinary team of c.90 people, made up of approximately 50 directly within the project management family, which this role is directly accountable for. There are up to 100 projects live at any time, at various stages of the project lifecycle (spread across England and Wales) and covering the custodial, courts and probation estates. The portfolio covers projects under PPC2000 and NEC4 contracts which have project values from £1m to £80m+.

The role also acts as a senior member of the account leadership team, reporting directly to the MoJ sector lead. This involves working closely with the sector lead and supporting the account CRM strategy, financial oversight and reporting, bids, recruitment and general leadership activities. The role is the senior point of escalation for conflict resolution across the capital maintenance programme.

Alongside having accountability for the programme, the role requires the candidate to take ownership of the engagement, wellbeing and development of employees within the team who are spread across multiple offices.

Our values shape the way we consult and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well:

• You will be a leading advocate of Mace's value of Safety First, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
• You will possess advanced technical expertise in local Health and Safety rules and regulations relevant to project portfolio.
• You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.

Client focus - Deliver on our promise:

• You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
• You will be the relationship owner and primary contact for Mace executive team engagement, and responsible for ensuring efficient governance to achieve our strategic priorities.
• You will be responsible for key client relationship management, including generating live prospects and leads.
• Responsible for all internal and external objectives of the programmes performance of projects and resource including their alignment with the requirements of client and Mace governance, contract terms, service quality and KPIs.
• Responsible for account growth through relationships, positioning, diversification of services - driving a future-proofed, sustainable business.
• Responsible for ensuring efficient governance to support programme delivery and account growth within the business, gains organisational support and commitment, ensuring the achievement of strategic priorities.
• Leads the delivery of programme strategies, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
• Leads supplier relationship management (SRM) performance reviews with the client's leadership team and implements associated action plans internally.
• Drives a culture of performance improvement, efficiency and consistency across the programme through optimising multi-disciplinary resources, monitors, reviews and evaluates activities, systems and methodologies as well as cross-selling.
• Key contributor to CRM, contributing to overarching MoJ sector CRM with live prospects and leads.
• Leads key external project/sub-programme review meetings, specifically but not limited to director steering meetings.
• Actively networks and utilises the full depth and knowledge of the Mace Group and Centres of Excellence to support the project delivery.
• Actively promotes knowledge share across the programme & portfolio and is able to evidence the benefits of this to the client.
• Identifies opportunities to broaden integration (i.e. consistently, knowledge share) into the capacity programme (where appropriate) and supports implementation.
• Sponsorship of a special interest group and support wider coordination by sector lead.
• Responsible for conveying and connecting the wider business strategy to the project team and promoting the associated initiatives.
• Promotes Mace's value of going home safe and well, exhibiting visible safety behaviours, sharing lessons learned and using safety moments, OEI tours (min. 4 per annum) and Mace's HSW framework.
• Actively leads and maintains a continual focus on the Wellbeing of Mace staff, utilising the data from Pulse and Robertson Cooper Surveys to understand wellbeing across the capacity programme/portfolio and lead the implementation of the wellbeing plan.
• Responsible for determining and assembling project team resources, including required external specialist appointments and the recruitment of new staff.
• Manages resources, drives the achievement of MOJ strategic objectives in accordance with stakeholder requirements, compliance and regulatory frameworks, ensures effective commercial business practices, tangible operational productivity and improvements.
• Creates and nurtures a high-performing and inclusive team environment that encourages contribution, recognition and inclusion.
• Builds and maintains internal and external relationships (e.g. clients, contractors, consultancies and other stakeholders) to foster growth, increase networks and support the delivery of the MoJ strategic objectives.

Integrity - Always do the right thing:

• You will have full budgetary oversight and ensure operations are fiscally and ethically viable and meet organisational and legislative compliance obligations.
• You will directly influence long term development of strategy for a function or business unit (BU), creating a sustainable business future.
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity for our people to excel:

• You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.
• You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub.
• You will use your network to identify talent, lead recruitment, and manage the development, retention and mobility of people, and support our people to achieve their highest potential.

You'll need to have:

• Extensive experience in the successful delivery phase of projects and programmes in the public sector.
• Deep property or infrastructure project management expertise.
• Strong commercial and financial acumen.
• Leadership and management experience of large, diverse teams.
• Experience of managing relationships with key senior stakeholders.
• Extensive sector and/or market-specific experience, knowledge and contacts.
• Extensive experience in successful delivery of major projects and programmes, through all project phases.
• Tertiary qualifications in related (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable level of role knowledge (or equivalent).
• Appropriate construction skills certification scheme (CSCS) card, or global equivalent.

You'll also have:

• Tertiary qualifications in related (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable level of role knowledge (or equivalent).
• Membership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.