Project / Programme Director Role
Posted 7 days 8 hours ago by NTT DATA Business Solutions
NTT DATA Business Solutions -
NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 29 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients.
The Project/Programme Director defines an optimum project approach and takes overarching responsibility for the delivery and governance of large enterprise projects of over 4,000 person-days. They manage projects, direct programmes, and support pre-sales activity by identifying, developing, and acting upon opportunities. A recognised leader, they are able to develop and mentor others and innovate NDBS propositions, as well as providing guidance to the business on successful project and programme leadership. The Project/Programme Director is also likely to lead a team within the Delivery Management Practice, maximizing the activity of the project team on assigned projects.
In addition, the Project/Programme Director is a named ambassador with a wide professional network, delivering service levels with clarity and confidence at CxO level to create successful business relationships, ensuring reference-able projects, and supporting the growth of the business. They are focused on supporting the on-time and on-budget delivery of successful solutions and the achievement of team utilisation at >80% whilst maintaining a gross margin of >25%.
DUTIES AND RESPONSIBILITIES Client Ownership- Creates, maintains, and develops relationships to sustain client interest and growth. Has the ability to meet the needs of each customer and successfully leads and influences team members in the delivery of the service.
- Contributes to technical discussions with integration know-how. Has a clear understanding of the overall processes in the project/programme and can give professional support in discussions and drive decisions.
- Ensures project/programme approach, timing, and impact are all properly aligned.
- Provides coaching, guidance, direction, and leadership to the project team and project manager in relation to various issues, risks, activities, general management, and project approach.
- Ensures business is properly contracted so that the client has absolute clarity over the level of service and NDBS makes revenue target and EBIT margin.
- Makes solid and reliable decisions in complex environments. Solves problems through a wide knowledge spectrum and experience.
- Has a commercial awareness of and drives client opportunities.
- Provides strategic support to help clients with changes/transformation, identifies opportunities and solutions for NDBS within that opportunity.
- Ensures changes to scope are controlled and agreed with the client through proper change management.
- Creates a broad atmosphere of trust even in complicated customer relationships.
- Defines the optimum project approach based on NDBS standards. Organises the project and manages scope and expectations.
- Gives the project team clear input of the project/programme procedure and of the requirements.
- Manages and delivers projects/programmes in accordance with defined guidelines leveraging agreed tools to support the process.
- Controls and delivers projects to budget, within timelines managed with the client and to quality standards.
- Proactively identifies, manages, and shares risks and communicates progress.
- Maintains strict change control which balances commercial sensitivity with customer satisfaction.
- Reports project progress and RAID status to the Executive team and manages similar activity for direct reports.
- Establishes and maintains quality standards.
- Continually develops own technical and soft skills to ensure skills are developed to meet requirements of the role.
- Pro-actively shares knowledge and skill base with team.
- Mentors and supports project team members.
- Assists with the onboarding and orientation of new employees.
- Drives and delivers revenue in line with targets.
- Manages a portfolio of client projects/programmes and/or engagements.
- Identifies, outlines, and delivers project resource plans.
- Escalates and drives the conversation to maximize opportunities for NDBS and business revenue.
- Minimises risk of FOC (free of charge) days.
- Minimum 12 years' overall experience, with 10 in relevant domain, industry and/or project/programme experience.
- Multiple full SAP project life cycles, end to end experience from project initiation through to go-live.
- Actively searches for, controls quality improvements in the project.
- Prince 2 or equivalent project management certification and/or experience of Agile methodologies an advantage.
- Demonstrable experience of accurate and effective project/programme reporting.
- Experience in deploying SAP solutions preferred in relevant industries.
- Produces high-quality project and bid documentation.
- Drives results and manages unexpected situations successfully.
- Able to lead and co-ordinate integrated workshops with detail and complexity.
- Demonstrates a high level of commitment to the implementation of company strategy and vision.
- A full UK driving licence and be willing to travel frequently to different UK customer sites.
- Professional, confident and trusted with the gravitas to succeed in any business environment.
Note - this is a delivery-focused role, although some sales support and business development will be involved, this will be a relatively minor aspect.
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. Interested in shaping the future with us? We'd love to hear from you.
Benefits- Home-Based Contract: Enjoy the flexibility of a working from home contract.
- Generous Holiday Allowance: Benefit from 25 days of paid holiday annually.
- "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year.
- Financial Security: Rest assured with our Group Life Assurance offering.
- Pension Scheme: Secure your future with our employer pension contribution.
- Income Protection: Gain peace of mind with our Group Income Protection plan.
- Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan.
- Technology and Tools: Receive essential tools for success.
- Wellness Initiatives: Take advantage of our cycle to work scheme.
- Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme.