Project Manager - Print & Distribution/Merchandising

Back to careers Project Manager - Print & Distribution/Merchandising London, UK

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

A Hybrid working model

We have embraced a hybrid working model, which allows our employees to split their time between the office and other locations. The expectation is that working life at Hogarth will involve working from the office for an average of 4 days per week for most people. Please speak to the Talent Acquisition team to find out more information.

What does the Print & Distribution team do at Hogarth?

The Print & Distribution (P&D) team is responsible for the ordering, print production management and delivery of our client's (an iconic global brand) partner's in-store marketing materials across EMEIA. We partner with the client's print vendors to meet production timelines and work closely with the client's operations teams to manage graphic deployment, new store openings and to help them identify opportunities for improvement within their supply chain globally.

What does a Project Manager (P&D) do at Hogarth?

1. Key part of P&D campaigns from client brief through to delivery completion.
2. Responsible for allocating correct merchandising materials to stores at an individual level based on the client's strategy.
3. Maintain a database of client stores and individual allocations, used for validating merchandising orders for each campaign.
4. Be involved in the dispatch schedule planning at an individual country level based off of product availability dates, historical transit times and vendor capacity/resource.
5. Attend daily status calls with P&D team and studio to ensure all projects are tracking as expected.
6. Track vendor spend against budget by ensuring 100% accuracy of finance trackers, recording vendor quotes and flagging to P&D team lead when actual spend is close to budget.
7. Main point of contact for any client and vendor queries, working analytically & creatively using teamwork, innovation and excellence to propose solutions and ensure swift resolution, avoiding further escalation to P&D team lead.
8. Work with your teammates to build a hindsight report after every campaign, outlining elements that worked well/didn't work so well and areas for improvement across vendor, client and internal processes.
9. Demonstrate expertise in the delivery of projects through management of client expectations, internal processes and cross-functional department involvement.
10. Immerse yourself in the client's brand and offering.
11. Set and manage client expectations ensuring they follow the agreed workflows.
12. Build strong, trusting relationships with all key stakeholders - e.g. function leads, cross functional producers, senior managers and 3rd party vendors that are directly involved with the work.
13. Write, prepare and present documents, presentations and reports where required.
14. Maintain all SLAs and look to exceed them wherever possible.

Reporting lines and key stakeholders:

This is a client-facing role. The P&D Project Manager reports to P&D Team Lead, working closely with the Channel Studio team and Localisation Project Managers. The P&D Project Manager has no direct reports.

Requirements

1. Experience working on global retail and/or shopper accounts, from creative development to final production. Relevant merchandising, demand planning or print production/localization experience a must, logistics experience incredibly beneficial.
2. Advanced excel skills compulsory (complex formulas, large database management (around 100+ rows and 2000 columns), dashboards, pivot wizard etc. VBA advantageous but not required).
3. Excellent communication skills, written and verbal.
4. Able to understand and take ownership of templates and processes, with a willingness and determination to continually improve/automate workflows.
5. Attention to detail, analytical thinking ability and passion for the work are essential.
6. The ability to prioritize and work quickly and efficiently within very tight time frames.
7. Calm under pressure with a positive attitude.
8. A hands-on, can-do approach to solving problems.
9. Enthusiastic about working in a dynamic and incredibly fast-paced environment.
10. Able to work onsite full time with the team and client (potentially 6 days per week) for projects 2-3 times per year. Confident Mac user.

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

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