Project Support Officer

Main area Administration Grade NHS AfC: Band 4 Contract 12 months (12 month fixed term contract to work on a specific project) Hours

• Full time
• Flexible working

37.5 hours per week Job ref 196-A&C829

Employer Guy's and St Thomas' NHS Foundation Trust Employer type NHS Site Cross - site working will be required, to cover all Guys and St Thomas sites Town London Salary £31,944 - £34,937 per annum inc HCA Salary period Yearly Closing 27/04/:59 Interview date 07/05/2025

Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.

Job overview

The Project Support Officer will provide day to day, face to face advice to teams implementing Martha's Rule (NHS England Programme), alongside administrative support. They will have a special focus on component 3. (See NHSEngland.Martha's Rule). The post holder will be an integral part of delivering Martha's rule NHS England requirements for the Trust, being responsible for driving project delivery, whilst balancing time constraints, scope, risk and quality.

Main duties of the job

• Provide administrative support to the Martha's Rule Programme and other public health projects where appropriate.
• Assist in project planning where appropriate. This may include co-ordinating, managing and attending meetings/sessions with a range of internal and external stakeholders.
• Work to ensure equal accessibility to Martha's rule to all our patients, by being aware of (for example) language and culture barriers that may be a barrier to people using the service.
• Act as a first point of contact for queries.

Person specification Previous Experience

• Previous experience of working within an administration function ideally within improvement or transformational projects in a complex organisation such as the NHS.
• Experience in planning and organization of straightforward activities (coordinate multi-disciplinary meetings, plan presentations).
• Demonstrates duties to other colleagues providing practical face to face training to end users.
• Clear knowledge of NHS England Martha's rule Programme
• Experience of change management and embedding new processes

Qualifications/ Education

• Knowledge of administrative procedures: MS Office and specialized project management tools (i.e GANTT chart). Acquired through formal training or experience to diploma level equivalent.
• Communicates routine project information using persuasive skills and provides training to end users
• Knowledge and understanding of the changing NHS environment, strategy and policy agendas
• Understanding of lean methodology

Skills/ Knowledge/ Ability

• Carry out day to day project duties including high visibility in the wards and communicating effectively with other staff members and patient engagement.
• Well-developed interpersonal skills with ability to network, work with and motivate a wide range of professionals; fostering collaboration and a participatory approach.
• Strong organisational and planning skills with the ability to flex to suit the changing situations.
• Assist the project leads in the development and preparation of the overall project plan and plan key workstream in relation to the project.
• Communicates information about the project in a development stage and provides training to users.
• Keyboard skills. Competency in MS Office programmes, interrogating a database and basic Excel skills.

Guy's and St Thomas' celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitably according to their needs. We are actively committed to ensuring that no one who applies for a job, works or studies at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity, gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.

We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking into account the individual's personal circumstances as well as the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the onboarding process.

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