Renewals Representative

Personal development and becoming the best you, is all about growth and exploring new skills and opportunities - both in and out of the office. At Accruent, we call this Grow Without Limits, and we're proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.

Are you looking for an innovative, dynamic and international environment to work in?

Then check out the below opportunity at Accruent!

We are looking for a Renewals Representative, location: EMEA, based remote.

What are your responsibilities:

The Renewals team acts as the face of the company to help maintain the relationships with our clients by focusing on engagement and growth. The team works cross-functionally to help create a world-class experience for our customers and ensure longevity in our partnerships. We are looking for tenacious and creative individuals to help our clients become and stay mission ready!

As a Renewals Representative, you are responsible for the administration, management, and overall growth of our renewing contracts. Working directly with customers and channel partners, you will primarily focus on renewing and growing our larger accounts. This includes but is not limited to supervising contract status, coordinating contract renewals, implementing automated streamlined renewals administration processes, cross-functional coordination, business analytics, negotiation support, and management. The goal is to maintain smooth and timely contract processing, growth of the account, ensure data integrity and assist in establishing consistent, responsive, and flexible oversight of renewal business.

In this role, you can make a difference by being accurate and detail-oriented, while analyzing the contract language and specifics and applying them to pricing and schedule structure. You will work closely with the sales and customer success team members through the entire renewal contract life cycle process and will provide support for analytics and contract related reporting.

This position reports directly to the Director of Renewals, who is located in the US.

What we are ready to offer:

We offer you a great opportunity in which you will work with people all over the world and get the chance to contribute to the success of our customers. It will be your time to develop and grow in an innovative, dynamic, and fast-moving environment, where you'll receive a competitive remuneration package, but most importantly the opportunity to build your own success. We at Accruent create an environment where there is room for ideas and initiatives, experiences are impactful, and talent is developed.

What you bring to the table:

We are looking for someone who has a minimum of 3 years of experience in the field of contract/renewal management within the IT (software) sector. The ideal candidate would have experience managing large accounts, specifically renewing and helping to grow SaaS solutions. You should also be proficient in Salesforce and MS Office applications such as Excel, Word, and PowerPoint. Experience with Clari and SharePoint is a big plus.

You should have excellent organizational and communication skills and be fluent in English. Any additional languages are a plus. Ideally, you will also have a bachelor's degree.

With your strong analytical and problem-solving capabilities, both quantitative and qualitative, you can enable the identification of issues and devise solutions. Your experience with data entry as related to business applications will help you to progress in our fast-paced technology-driven environment.

You have the ability to work independently as well as collaboratively and enjoy applying innovative approaches and initiatives to increase productivity and work standards.