Research Analyst

Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world's leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver-for each other and our clients-to make the world work better for people.

Why Escalent? Once you join our team you will have the opportunity to

• Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.
• Gain exposure to a rich variety of research techniques from knowledgeable professionals.
• Enjoy a remote first/hybrid work environment with a flexible schedule.
• Obtain insights into the needs and challenges of your clients-to learn how the world's leading brands use research.
• Experience peace of mind working for a company with a commitment to conducting research ethically.
• Build lasting relationships with fun colleagues in a culture that values each person.

Job Overview:

Are you a recent graduate with a passion for market research and an interest in managing online communities? We're looking for a driven and enthusiastic Research Analyst to join our growing team at Escalent. As a Research Analyst, you'll have the unique opportunity to dive deep into the world of online community management and develop expertise in both qualitative and quantitative research methods.

Our agency is dynamic, ambitious, and ready for growth, with a focus on delivering actionable insights primarily to the automotive sector. You'll be responsible for supporting the management of a new online community, while learning and applying research methodologies that will help you thrive in the world of market research.

This is an exciting opportunity for a graduate who is looking to start their career in market research with hands-on experience, training, and mentorship from senior professionals.

Key Responsibilities:

• Online Community Management:
  • Assist in managing and growing a new online research community by engaging with members, answering questions, and encouraging active participation.
  • Support the Senior Community Manager in day-to-day operations of the community, including moderating discussions, facilitating qualitative research activities (such as focus groups and idea generation), and ensuring high levels of engagement.
  • Monitor community feedback and provide insights into member sentiment and behaviour trends, contributing to the development of strategies for community growth and retention.
    
• Research Methodologies (Learning & Application):
  • Participate in the design, execution, and analysis of both qualitative and quantitative research projects, including surveys, interviews, and focus groups.
  • Learn and apply best practices in research design, sampling, data collection, and analysis, particularly in the context of the automotive sector.
  • Support the development of questionnaires and discussion guides that will be used to gather insights from the community and other research participants.
    
• Data Collection & Reporting:
  • Assist in gathering and organizing research data, ensuring it is accurately collected and easily accessible for analysis.
  • Help prepare reports and presentations of research findings, including data visualization, summaries, and insights.
  • Contribute to the creation of client-facing presentations, ensuring that insights are clearly communicated and actionable.
    
• Work closely with internal teams (e.g., research managers, account managers, design team) to ensure that research and community management align with client objectives and timelines.
• Work closely with our clients to ensure that their needs are met and that they are delighted by the service they are receiving and the insight we are providing, helping them embed it into the business and come up with new ways of understanding their customers
• Provide general support to senior researchers, including preparing materials, managing schedules, and coordinating logistics for research activities.
  
• Actively participate in training and professional development opportunities, learning key research techniques and industry trends.
• Attend workshops, webinars, or conferences to gain exposure to the latest methodologies and best practices in the research field.
• Contribute to the agency's ongoing innovation and help identify new opportunities to enhance research practices and especially community management processes.

Requirements:

• Experience:
  • Recent graduate (within the last 1-4 years) with a degree - whilst a degree in Market Research, Social Sciences, Psychology, Marketing, Languages or a related field is advantageous, any degree will be considered.
  • No previous experience required, but an interest in market research, community management, and the automotive sector is a plus.
    
• Strong written and verbal communication skills, with an ability to engage a diverse community of participants.
• Comfortable using online platforms and tools for communication and research (e.g., survey tools, community platforms, collaboration software).
• Ability to work with data, analyse trends, and develop insights.
• A proactive attitude with strong organizational skills and the ability to manage multiple tasks simultaneously.
• A curious, detail-oriented mindset, with the ability to learn quickly and apply new concepts.
• Proficiency in a language other than English (especially French, German, Italian or Spanish) is a distinct advantage.
  
• Personal Qualities:
  • Passionate about people, with the ability to build relationships and create engaging content for online communities.
  • Positive, team-oriented attitude, with the ability to collaborate and learn from others.
  • Enthusiastic about starting a career in market research and ready to grow within a dynamic, ambitious agency.
• Competitive starting salary and benefits package.
• Opportunities for growth and professional development within a dynamic and ambitious agency.
• Training and mentoring from senior market research professionals.
• Flexible working hours and remote working.