Restaurant General Manager - HOP. Good Vibes Vietnamese - 19333 Ref: 19333

Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most-authentic and freshest taste of Vietnam to customers within 3 minutes?

As we grow across the UK and London we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites.

Do you come from the world of Hospitality? (ideally Quick Service or Casual Dining)

Ready to join something special.

Ready to Lead, Grow, and Thrive?

As a General Manager, you'll be at the heart of our fast-paced, high-energy restaurants, leading a team that thrives on good vibes, togetherness, and a free spirit.

This isn't just another management role - it's a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you're at your best, our team and our guests feel it too.

If you're a people-first leader with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we'd love to have you on board. Come be a part of something different-where the only thing we put in a box is our food!

General Manager

Location: London (100% Onsite)

Salary: £43,000 Basic Plus Bonus and Salary Top Up Due to Location Complexity (OTE £45,000)

Benefits: Complete Benefits Package Including Free Food on Every Shift, Paid Breaks, Team Events, Paid Training, Structured Career Ladder for Development, Referral Bonus, Discounts, Gifts and More

Hours: 45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week)

Our Purpose: To create moments of Joy in everything we do

Values / Culture: Thoughtful, Togetherness, Free Spirit, Good Vibes

Company: London & UK Based Vietnamese Restaurants

Your Background / Skills:

1. Hospitality, Quick-Service Restaurants (QSR), Casual Dining

Sectors: Hospitality, Food and Drink, Restaurants and Customer Service

About you:

1. At least 1 year of previous General Management experience
2. Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry
3. Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience
4. A people-focused leader who can inspire and energize a team while fostering a fun, supportive work environment
5. Strong operational knowledge, including stock management, compliance, and cost control
6. Hands-on approach-willing to step in and support the team when needed
7. Excellent communication skills, with the ability to engage both staff and customers
8. A problem-solver who stays cool under pressure and can adapt quickly to challenges
9. Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus

What's on Offer:

1. Free food on every shift
2. Fair pay for all of our team members
3. Minimum 45-hour contract
4. Team events & 1 party a year (Summer)
5. 28 days holiday a year + day off on your birthday + 1 extra day for every two years working for HOP
6. Paid training and a structured career ladder for development
7. Wagestream
8. Competitive bonus plus salary top ups based on the complexity of the location
9. 50% discount when you come with family or friends
10. Gifts on special occasions

Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

Your Experience / Background / Previous Roles May Include:

1. Hospitality, Restaurant Manager, Store Manager, Food & Beverage Manager, Assistant General Manager (AGM), Hospitality Area Manager, Hospitality Manager, Shift Leader, QSR Dining, Leisure, Casual Dining.