Retail Team Leader - Cheltenham

Posted 2 days 10 hours ago by DCK Group

Permanent
Not Specified
Other
Gloucestershire, Cheltenham, United Kingdom, GL501
Job Description

Role Title - Retail Team Leader/Supervisor - 35 hours per week - £12.00 per hour

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Next and many more!

Our Retail Supervisors are key to our business, providing face-to-face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return, we provide:

Competitive rates of pay

Free jewellery - up to £55 per month!

Flexible working hours - you work the hours anytime during the day which suits you

No weekend working

This will be on a 35-hour contract per week, Monday to Friday. Pay rate is £12 per hour.

Location: You will cover the zone of Cheltenham.

Being tech-savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job Role

  • You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude - an ambassador for our brands.

  • Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales.

  • Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.

  • Follow all operational processes and policies, ensuring an efficient and safe working environment.

  • Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone.

The Experience We Are Looking For:

  • Supervisory experience in a retail setting is a must - you need to love working in a team and enjoy building productive professional relationships.

  • Confident & positive with good interpersonal skills.

  • Happy to work unsupervised, following written & visual instructions.

  • Has a great standard of personal presentation as an ambassador for our brands.

  • Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.

  • Access to a device with the operating system of either Android 8.1 or later OR Apple IOS 13.4 or later.

  • Confident with the use of mobile software and apps.

Please send an updated CV to be considered!