Sales Director

Job Title: Senior Charter Broker
Location: Remote
Salary: €50,000 (% to 22.5% commission)
Contract: Permanent
Work Pattern: Ability and willingness to work early & late shifts, weekends, holidays, and additional hours as required

Our client is a global leader in premium on-demand private jet charter solutions and memberships. Headquartered in London and New York, they serve clients around the world with a focus on delivering unparalleled white-glove service and meticulous attention to detail.

The Senior Charter Broker will possess the skills and qualities needed to build and maintain a portfolio of clients, ensuring that they are regularly exposed to the full suite of products. The individual will have a strong background in sales and business development; although aviation experience is an advantage, it is by no means essential. A proven track record in successful account management is vital and should be accompanied by a desire to learn and progress within the organisation. The successful candidate will be self-motivated and able to thrive in a target-driven team environment. The role requires someone who is adaptable to change and can take direction from senior leadership.

Responsibilities:

1. Proactive and measured outbound sales efforts to build and maintain a diverse client base.
2. Maximise all inbound opportunities by offering tailored offerings and delivering profitable bookings.
3. Ensure clients receive the right products and services for their current requirements.
4. Regular engagement with the sales team if the client is identified as having shared ownership potential.
5. Commitment to delivering outstanding customer service.
6. Owning and meeting/exceeding targets and KPIs on Revenue/Margin/New Business/Referrals.
7. Commitment to log all sales efforts via Salesforce CRM.
8. Ensure each inbound lead is handled swiftly, and professionally, with a clear focus on securing the business.
9. A desire to maximise each charter opportunity whilst maintaining a focus on the long-term progression of the client.
10. Take a dynamic approach to sales, pivoting with market trends and external challenges.
11. Collaborate and build strong links with Client Service and Revenue Management teams.
12. Be acutely aware of the importance of fostering long-term relationships with both clients and their supplier network.
13. Diligent sourcing of aircraft through their approved operator network, ensuring all options reflect the high levels of quality and service their clients come to expect.
14. Liaising with the Revenue Management team to check on-fleet and managed solutions for each and every request.
15. Successful management of charter bookings from enquiry to Client Services handover.
16. Embody the brand and make a positive contribution to the culture.

Education & Experience

1. BA degree or equivalent from a two-year college or technical school in a service and/or hospitality field is preferred, or equivalent combination of education and experience.
2. Experience in the business aviation industry is preferred.
3. Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook).
4. Language skills are advantageous.

If you meet the above requirements and would like to be considered for this role, please send your updated resume to Ross Maclean-Bryant at .

TARCG is acting as an employment business in relation to this vacancy. By applying to this advert, you give consent to TARCG holding & processing your personal data for the purpose of work finding services. TARCG is The Aviation Recruitment & Consulting Group.