Senior Business Analyst - 12-month fixed-term contract

Senior Business Analyst - 12-month fixed-term contract

Working hours: This role is available on a part-time, job-share or full-time basis

Location: Flexible - Offices in Swindon, Fareham, Manchester, Birmingham, Glasgow, and London

Closing date for applications: Friday 21st February 2025

The opportunity:

Are you a solution-oriented professional with the ability to unify teams to achieve optimal business results? Do you excel at building robust relationships that allow you to influence key stakeholders effectively? Are you passionate about challenging the status quo and developing solutions that prioritise the customer in everything you do?

At Zurich, we are deeply committed to our people and our customers, which is why we are expanding our workforce and seeking Senior Business Analysts to join our team. This role requires self-management and the ability to lead and task manage other Business Analysts on your projects, though not engaging in direct people management.

Our Business Analyst roles encompass a diverse range of projects in both Life and General Insurance sectors, tailored to support your professional development. You will engage in various initiatives, from launching new products and platforms to implementing technology updates and driving substantial business transformations, all while maintaining a healthy work/life balance.

By joining our shared service UK Business Analysis team, you will have the opportunity to further hone your analytical skills within a broad and varied change portfolio. You will also be part of our highly engaged Business Analysis practice, collaborating with like-minded colleagues in a supportive environment to enhance the maturity of our business analysis capabilities.

What will you be doing?

• You should be confident in navigating change and adept at handling conflict and resolution, which often involve critical dependencies. Your role will include contributing to planning and taking responsibility for the analysis approach, and customising organisational standards to achieve project goals.
• Naturally collaborative, you will recognise the importance of working with various business areas while keeping the customer central to your focus. You will drive activities, understand deliverables and meet challenging timelines.
• You will elicit and document business requirements, ensuring that the needs of both internal and external stakeholders are aligned.
• Conduct analysis across end-to-end business processes to understand the system impacts.
• Present complex problems and analysis results in a simplified manner, catering to both technical and non-technical users.
• Contribute to the functional design of systems by preparing use cases, functional specifications, and other design artefacts.
• Collaborate with third-party providers to ensure that the scoped solution fully meets business needs.
• Conduct peer reviews for project artefacts to ensure adherence to specified standards.
• Lead and share best practices with peer groups to maximise the department's effectiveness and efficiency.
• Provide support for testing, implementation, and training activities to ensure the seamless delivery of change.
• When leading other Business Analysts on your projects, you'll assign and monitor tasks, provide guidance and foster a collaborative environment to achieve shared goals.

What are we looking for?

• You will bring comprehensive end-to-end experience in the project lifecycle and business analysis across a range of IT and business change projects.
• Experience with various methodologies and best practices, employing a range of requirement elicitation and documentation techniques, and tailoring the analysis approach to meet the specific needs of each project or analysis task.
• Experience in delivering Business Analysis artefacts on large projects valued over £1m is essential.
• Excellent stakeholder management skills are crucial for this role.
• Experience in documenting use cases, functional specifications, or similar artefacts.
• Experience with system and user acceptance testing.
• Proficiency in business process modelling and related tools.
• A solid understanding of IT and digital technology, coupled with a high degree of commercial awareness.
• Experience of leading other Business Analysts on projects, guiding and fostering collaboration to ensure effective project delivery and maximise team efficiency.
• Business analysis qualifications (e.g., ISEB or CBAP) and a background in Financial Services and experience in using Jira would be beneficial, but if you feel you fit the bill, don't let this stop you. We're more interested in bringing the right talent into the team to help create, develop, and build this cornerstone of the business.

What will you get in return?

Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.