Senior Business Analyst (Telephony/Networks)

Senior Business Analyst

VANRATH are recruiting a Business Analyst for a large Education focused organisation. This Business Analyst assignment is working on a major telephony upgrade, supporting the ICT projects team. Establishing requirements across the organisation for core system implementation projects. Reporting into the Senior Manager, this is a full time post 36 hours per week, this role will be suited to a senior Business Analyst looking for an ideal opportunity to enter Northern Ireland's Public Sector.

Remuneration:

• £49,000-51,000 (plus holiday pay and pension from day one)
• Hybrid working
• Working with excellent, experienced colleagues

Responsibilities:

• Be main contact for vendor in terms of technical aspects of the system.
• Training on the changes for users (specific way to use the system).
• Understanding the key processes/sequences, occasional production of analytics, testing of changes, upgrades, etc. and co-ordination of technical and related tasks that are required to be undertaken.
• Each month is a new group, need to establish who comes onto the new system, who needs to register and make sure deadlines are met.
• Establishing who is being paid, how to upload CV's/profiles, line managers setting up assignment, timesheets etc.
• Liaising with teams (IS, Finance, Payroll) regarding integration data feeds.
• Managing any technical glitches and liaising with vendor to implement fixes.

Ideal Person:

• Degree/HND in ICT or related discipline with 3 years relevant experience in an IT environment OR 5 years relevant experience in an IT environment.
• Ability to gain user requirements and suggest solutions at a level of detail that the recipient can understand. This ranges from an individual level to giving presentations to large groups of multidisciplinary stakeholders where intricate and/or technical information has to be explained to a non-technical audience.
• Ability to produce and review technical documentation e.g. system specifications, technical reports, data flow diagrams, new business models.
• Ability to source, define and manage requirements e.g. engagement with users and stakeholders to gather business requirements and determine prioritisation.
• Ability to analyse complex data and present results in an appropriate manner.
• Definition of test conditions and analysis and reporting of test activities and results.