Senior Data Governance and Privacy Operations Specialist

Company Description

Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It's an incredibly exciting time to join our team - and we're a friendly bunch!

We're proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we're a recipe box company that's disrupting the sector, and we're passionate about our diverse team and our customers.

All of our people are responsible for the success of Gousto, and we're passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.

Job Description

Location: London, Hybrid

As the Data Governance & Privacy Operations Lead at Gousto, you'll play a crucial role in ensuring that the organization meets its Privacy obligations. You'll work within the Data Governance team, collaborating closely with Engineering, Digital Product, and Legal/DPO teams to embed privacy-by-design principles into Gousto's products and services.

Your role will be focused on the "how" of privacy compliance - translating legal requirements into actionable, operational processes that are continually monitored, optimized, and aligned with evolving business. You'll ensure privacy controls are effective, manage privacy incidents, and report on compliance to leadership.

This is a hands-on role that will see you driving continuous improvement across privacy processes while working with cross-functional teams to ensure privacy is a fundamental part of Gousto's operations. If you're passionate about data protection, have a proactive mindset, and enjoy working in a dynamic, fast-moving business environment, this is the role for you!

Core Responsibilities

• Implement and manage processes to ensure compliance with GDPR and other privacy regulations.
• Work with Engineering and Digital Product teams to embed privacy-by-design principles into product development.
• Monitor privacy controls, track risks, and ensure timely resolution of privacy-related actions.
• Align with DPO and Legal teams to stay ahead of regulatory changes and approve updates to Privacy Standard Operating Models.
• Act as the primary point of contact for privacy-related issues within the tech function.
• Support the resolution of privacy incidents and breaches, collaborating across teams to implement corrective actions.
• Provide assurance reports to senior leadership on privacy operations and compliance status.
• Maintain clear documentation and tracking of privacy-related actions.
• Drive ongoing enhancements to privacy processes, ensuring compliance with evolving regulations.
• Lead efforts to optimise privacy controls and workflows, improving efficiency and effectiveness across the business.

Qualifications

Who You Are

• Experienced in privacy operations - You have hands-on experience managing privacy incidents, risks, and operational processes to ensure compliance.
• Tech-savvy collaborator - You work well with Engineering and Digital Product teams, embedding privacy-by-design principles into tech solutions.
• Incident management pro - You have experience handling privacy incidents, implementing risk mitigation strategies, and ensuring timely resolution.
• Strong stakeholder manager - You communicate complex privacy concepts clearly and can influence cross-functional teams to drive compliance initiatives.
• Process optimiser - You have a track record of improving privacy processes to enhance efficiency and regulatory alignment.
• Data-driven & detail-oriented - You excel at tracking privacy actions, providing compliance reports, and ensuring transparency for senior leadership.

Additional Information

Benefits

Click here to see our company benefits !

Gousto is for everyone

Whether it's creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.

Everyone is welcome and we're looking for applications from people of all backgrounds and experiences.

Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile. And, if you're in a job share, why not just apply as a pair.

For our roles outside of Operations, most of our people spend 1 or 2 days in our offices every week, combining the benefits of flexibility and time together with colleagues. We want to enable you to do your best work, and if you require additional flexibility, please talk to us about it.

If you have a disability that you're worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable.

We'd love it if you could submit your application online. If you require an alternative method of applying, please let us know.