Senior Digital Product Manager

London Holborn Premier Inn, Red Lion Street, Holborn, London, City of, United Kingdom Req

26 November 2024

At Premier Inn, we are on a mission to help guests feel brilliant through a great night's sleep. You might think it's our great value, comfy beds and legendary breakfasts that make us the UK's leading hotel brand, but we are also digital-first and guest-obsessed, so are looking for someone special to join our Digital Product team.

Role: Senior Digital Product Manager

Salary: Up to £90,000, plus up to 30% company performance-based bonus

Contract Type: Full-Time and Permanent

Location: Holborn, London (EC1N 2TD) and a hybrid way of working with a minimum of 3 days a week in the office.

Why You'll Love It Here

• Healthcare: Individual & Family BUPA healthcare
• Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand

Key Responsibilities:

• Responsible for defining and driving the strategy for our customer-facing products, ensuring each interaction with Premier Inn is seamless and impactful.
• Work with a growing team of product managers to enhance our digital product offerings through continuous discovery and a deep understanding of our customers' needs.
• Collaborate cross-functionally with our Commercial, Analytics, and Engineering teams.
• Drive rigorous prioritisation and execution of Product roadmaps and backlog.
• Consider both medium and long-term growth potential, balancing opportunities to drive conversion and revenue now with opportunities for fundamental journey enhancement in the future.
• Lead ongoing and develop new Research and Booking propositions, continuously testing and challenging new and existing experiences to improve occupancy and revenue.
• Enhance Product Performance with well-defined goals and KPIs, working closely with Trading and Digital leadership to ensure overall alignment with Commercial and Technology strategy.
• Foster standards and consistency with Product and UX Design and champion user-centred design thinking.
• Enhance and evolve our Product practices and play a leading role in Premier Inn's Product Culture.

What you'll need:

• Minimum 6 years industry experience including 3+ years in a Digital Product role.
• Proven track record in building, launching, and scaling digital products that drive significant conversion, engagement, and customer satisfaction.
• Able to articulate complex ideas in simple terms, inspiring both the engineering team and stakeholders to rally around a shared product vision.
• Experience in agile development environments and collaborating with cross-functional teams. A passion for customer needs, and embedding insights into Product Strategy.
• Focus on facts and approach things in a logical, pragmatic, and analytical way.
• Experience using tools and processes to actively manage roadmaps and Product backlogs.

Be part of our Commercial Team at Whitbread

We encourage your application. Apply today or contact our recruitment team for more information.