Senior Dynamics Functional Consultant

HSE are committed to the modernisation of our services and the delivery of improved operational efficiency and effectiveness. HSE is investing in several third-party software products to support our key business functions. You will be responsible for getting the best out of our Customer Relationship Management (CRM) configuration team, the CRM platform, and other chosen software applications, ensuring resources are prioritised where they deliver the greatest value.

As a Senior Dynamics Functional Consultant, you will be working closely with projects, business teams, analysts, and user experience specialists. Your team will deliver and maintain solutions that meet business needs with efficient and effective processes and ways of working. You will be a key part of the digital transformation of HSE.

As a Senior Dynamics Functional Consultant, you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, content specialists, delivery managers, and other digital architects, all of whom share a vision for a user centric approach and making government services better through smarter use of technology.

In this role, you will drive and deliver development and implementation of Microsoft's Dynamics 365/Power Platform solutions which form part of HSE's back office and business facing solutions. This will enable the development of integrated solutions that meet current and future business needs focused on Regulatory Systems. This is a great opportunity for a Senior Functional Consultant looking to develop their Dynamics skillset.

We are seeking a skilled Dynamics 365 Customer Experience (CE) or Field Service Functional Consultant to join our team. As a Senior Dynamics Functional Consultant, you will play a pivotal role in the successful implementation and customisation of Dynamics 365 solutions for use by our internal and external users.