Senior Insights Analyst

Senior Insights Analyst

Application Deadline: 6 March 2025

Department: Information Services

Employment Type: Permanent

Location: Burford

Reporting To: Insights Manager

Compensation: £34,000 - £38,000 / year

Description

Senior Insights Analyst

Contract: Permanent, 35 hours per week

Salary: £34,000 - £38,000

Location: Hybrid - 2 days per week Burford, OX18 4PF

Closing date: 6th March 2025

Interview dates: First Interview - Wednesday 12th March 2025 / Second Interview - Monday 17th March 2025

Join the Data & Insights team in a welcoming organisation that is passionate about pets and people. We are looking for an experienced insights or data analyst to enhance our organisation's insights.

More about the role

Our highly skilled team provides the metrics, reports, and analysis that underpin evidence-based decision-making across Blue Cross. Your work will ensure that our Data Strategy supports our vision for trusted, accessible information that helps pets and people thrive together.

You will report to and collaborate closely with the Insights Manager to deliver reporting, analysis, and insights that deepen our understanding of our clients, supporters, and other key stakeholders. You will join our vital data-led work on supporter selections for fundraising and engagement activities, fostering a culture of increased data usage and insights-driven decision-making throughout Blue Cross.

There will be plenty of opportunities for you to problem solve, experiment, and innovate to help us drive forward our data maturity while ensuring reporting adheres to all legislative and regulatory requirements and the integrity and accuracy of the data. You'll have the autonomy to deliver results and share knowledge with the team. You will also be part of our current cross-organisation project implementing Microsoft Dynamics 365 and shaping associated reporting.

We work on a hybrid model with three days at home and two days in our offices in Burford, Oxfordshire per week. Our preferred office days are Tuesdays and Thursdays.

About you

This role would suit an experienced analyst looking for a step up with the opportunity to coach and support others in the team. You will be confident, proactive, and articulate in promoting data, insights, and the benefits of evidence-based decision making.

You will need to use various analytical tools, skills, and techniques to design and develop reports and dashboards to tell compelling stories, and effectively analyse complex data from diverse sources.

Great presenting and communication skills are essential to deliver insights to stakeholders both in person and virtually, and to build strong stakeholder relationships throughout the organisation.

You'll have an interest in learning about and developing experience in supporter journeys and selections, and if this is new to you, we'll fully support you.

We use Microsoft Power BI as our business intelligence tool, but you might have used other BI software such as Tableau or Qlik. Don't worry if you haven't used Power BI - you'll get support to learn.

Knowledge, skills, and experience

• Experience producing interactive reporting and dashboards for different levels of management within the organisation, using Power BI or other business intelligence tools.
• Excellent analytical skills.
• Experience in effectively communicating analysis findings and producing user-friendly content for different audiences.
• Confidence working with large and diverse datasets, gathering relevant supplementary data and analysing and interpreting this data to generate insights.
• Excellent communication and presenting skills, with the ability to engage and enthuse a variety of audiences, visually, orally, and in writing.
• Proven interpersonal skills, including the ability to negotiate, influence, and quickly build credibility with colleagues and external parties.
• Demonstrable commitment to continuous development and improvement.
• Ability to convey complex ideas and methodologies to engage an audience clearly and with impact.
• Ability to understand, demonstrate, and apply our Blue Cross values.

Although not essential, it would be great if you had:

• Experience working for a charity or not for profit.
• Proficient Microsoft Power BI user.
• Expertise in writing SQL queries.
• Experience using data warehouses, relational databases, and analysis packages, and working with large and complex datasets.
• Experience in working with insights across the customer journey and embedding in an organisation.
• Experience in creating mapping visuals.
• An understanding of marketing selection processes.

Blue Cross benefits

Our people are the most important part of delivering our purpose. In return, Blue Cross wants to ensure we provide you with the best working environment we can.

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays).
• Programmes for physical and mental wellbeing support.
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family.
• Free physiotherapy advice and face to face intervention.
• Health cash plan.
• Unlimited access to an employee assistance programme.
• Pension scheme with enhanced employer contribution.
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance.
• 20% discount on Pet Plan pet insurance.
• Enhanced family friendly policies.
• Recognition scheme.
• Annual volunteer days.
• Charity worker discounts across a variety of retailers.

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.