Senior Manual QA Engineer

BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through our expert knowledge and innovative technology, we enable our customers to achieve enhanced efficiency, better decision-making and harness their competitive edge.

We build with tomorrow in mind, transforming ideas into action and empowering our customers to succeed in a world of constant change. We make big happen for our customers.

We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where We Win Together, We Love to Learn, We Do the Right Thing, We Own It and We Find the Fun.

About the role

We are looking for a skilled and motivated Senior QA Engineer to join one of our Scrum Teams. As a QAEngineer, you will play a crucial role in ensuring the quality and reliability of our products by covering functionaland non-functional requirements during testing and contributing to test automation. You will mentor andguide less experienced QA team members on the product and the best testing practices. You will developtest plans, coordinate releases, and identify areas for improvements of existing testing processes. Strongtechnical and analytical skills and continuous self-learning are essential forsuccess in this role.

What you'll do

• Understand the BigHand Scrum process and actively contribute to all Agile practices.
• Become a key member of the development team by driving high-quality standards through the changes in team processes and testing activities.
• Become a Subject Matter Expert on the product.
• Identify potential risks and challenges at all stages of the SDLC.
• Develop, implement, and perform comprehensive test plans that cover both functional and non-functional aspects of software, focusing on automated testing for scalability and efficiency.
• Contribute to the test strategy.
• Perform all types of manual testing: Functional and Non-functional, against desktop apps, websites, REST APIs and backend services.
• Drive testing activities for your team's projects, which would include backend and front-end testing.
• Demonstrate good communication and interpersonal skills to collaborate with team members and stakeholders effectively.
• Mentor and support less experienced QA team members.
• Communicate updates and escalations proactively and in a timely manner to your team and appropriate stakeholders.
• Continually improve knowledge of product functionality, testing techniques and tools.

• Experience with testing infrastructure, backend services, APIs, and DB.
• Experience with testing desktop, web, and mobile applications.
• Experience with setting up backends would be beneficial.
• Experience with testing applications hosted in Cloud (e.g., Azure).
• Experience with working with CI/CD pipelines.
• Hands-on experience in using Automated Testing tools and frameworks.
• At least a basic understanding of one of the OOP languages like C# due to the technical nature of the role.
• Strong experience in working with complex requirements and systems.
• Strong experience with executing functional testing and non-functional testing. Experience with performance and security testing would be beneficial
• Excellent knowledge of test methodologies and test design techniques.
• Experience with creating and implementing test plans. Ability to contribute to the development of test strategy.
• A good understanding of QA metrics and their purpose. Ability to identify actions to improve the metrics.
• Ability to identify dependencies and risks at all stages of the SDLC.
• Ability to identify methods to improve test processes and to drive implementation of the changes.
• Good knowledge of agile frameworks including SCRUM and Kanban.
• Ability to communicate own ideas to other teams and to drive their implementation.
• Ability to articulate technical issues.
• Excellent problem-solving abilities.
• Strong written and oral communication skills.
• Desire to continuously learn.

• 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year
• Various wellbeing benefits including private medical, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG)
• Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health
• Opportunities to give back with company volunteer events and individual volunteer days
• Career growth opportunities and study leave allowance
• Family benefits including enhanced parental leave, secondary caregiver leave and fertility support
• Financial benefits including pension scheme, life assurance, and salary sacrificing
• Cycle to Work Scheme and Tech Scheme
• Growing business with a global presence, flexible working, modern offices, and remote work options

We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.