Senior Marketing Manager

Posted 10 hours 6 minutes ago by Resi Ltd.

Permanent
Not Specified
Marketing & PR Jobs
London, United Kingdom
Job Description

About the job

Are you an organised and strategic marketer who loves nothing more than taking on the toughest challenges in the scrappiest ways possible? Do you thrive on building processes, nurturing teams, and driving measurable impact? If so, we want you to help grow marketing at Resi.

We are Resi, the UK's largest residential architecture platform, using tech to transform the design and construction industry for homeowners. Our ambitions are huge; our mission is to bring peace-of-mind to millions of stressed renovators. Marketing is essential to making that happen, and this role will help shape and implement both the strategies and the hacks that get us there.

Reporting into our VP of Marketing, you'll work on everything from CRM and word-of-mouth programs, to press and comms. You'll bring vim and gustoto our everyday challenges, throwing all sorts of ideas against the wall to see what sticks, and with a laser focus on execution. This is a hands-on, highly collaborative role-perfect for someone who loves to coordinate people, processes, and projects to get meaningful results.


Who are you?

  • You'll try anything to bring growth: You're not overwhelmed by multiple projects happening at once; you're energised by them. You double down on inventive ways to find new growth channels, and then create workflows, pipelines, and schedules to keep testing and iterating on them over time.

  • You're a strategic doer: While you can easily zoom out to understand broader business objectives, you're also happy rolling up your sleeves to get the job done.

  • You're a curious generalist: You have broad marketing experience, from CRM automation to community-building to media relations. You pick up new tools and tactics quickly and love figuring out how each piece of the puzzle fits together.

  • You're people-focused: You excel at working with diverse teams, from leadership to creative, and you can communicate clearly and kindly with stakeholders at all levels.

  • You have a passion for results: You're excited about metrics, KPIs, and finding ways to continuously improve. You enjoy digging into data to spot trends and opportunities.

What will you be doing?

  • CRM & Nurturing: Build and refine our CRM strategies to improve lead nurturing, customer retention, and overall engagement. You'll develop and execute campaigns, track performance, and continually iterate for better outcomes.

  • Word-of-Mouth Initiatives: Own and innovate our referral and word-of-mouth marketing programs, turning enthusiastic clients into brand ambassadors.

  • Press & Comms : Coordinate our press releases, media outreach, and thought leadership strategy. You'll manage relationships with journalists and ensure messaging is consistent and on-brand.

  • Process Optimisation : Develop and maintain project management processes, ensuring campaigns and initiatives are delivered on time and within budget. You'll keep track of who's doing what, when, and help the team stay focused on priorities.

  • Cross-Functional Collaboration: Partner with Sales, Design, Product, and Operations teams to align marketing campaigns with company-wide goals. You'll also manage external agencies and freelancers as needed.

  • Mentorship & Team Building: Serve as a mentor and guide to junior team members, nurturing their growth and ensuring they're delivering their best work.

Who will you be working with?

You'll bring balance and process to the marketing function and act as the go-to person for operational excellence. You'll also liaise closely with:

  • Product & Design : Collaborate on product launches, user experience insights, and branding alignment.

  • Sales & Customer Success: Work together on lead generation, nurturing workflows, and customer feedback loops.

  • Architectural Designers & Surveyors: Understand our core service offerings, gather project stories and insights, and translate them into compelling marketing content.

  • External Agencies & Freelancers: Coordinate tasks and deliverables, ensuring all external work is timely, high-quality, and on-message.

What's in it for you?

  • Hybrid Working: Enjoy the best of both worlds-3 days in our Oval HQ, 2 days at home.

  • Learning & Development: We invest in our people with training budgets, workshops, and personal growth opportunities.

  • Generous Holiday: Because we believe in resting, recharging, and exploring.

  • Enhanced Parental Leave: Support for your family when you need it most.

  • Health & Wellbeing Perks: We offer resources and perks to keep you healthy, happy, and balanced.

  • Social & Office Perks : Expect team events, vibrant office culture, and plenty of snacks!

Our Employer Statement

At Resi, we empower you to work differently and accelerate your career growth. Our success stems from our talent, and we're committed to ensuring our people are treated with the same level of respect and care as our customers. We aim not just to lead the industry, but to be the best place to work-our collaborative, transparent, and diverse culture, with a heavy focus on personal development, means that we don't just grow homes, we grow people too.

Resi is an equal-opportunity employer. We seek curious, creative, and kind individuals to power our mission. Our culture thrives on innovation and inclusivity; we welcome people from all backgrounds, with different perspectives, ideas, and experiences, to work with us. Together, we can make a direct impact on the wellbeing and happiness of millions of homeowners.

Ready to bring order and process to a fast-paced environment while shaping the future of home renovations? We'd love to hear from you!