Senior Operations Manager - Tech Company

A commonly used, global app is building out their Safety and Compliance team, and they are looking for a consultant specialising in creating process improvement within technology and compliance to join them.

The team build and deliver critical process improvements, ensuring compliance with ever-evolving regulations, while simultaneously focusing on keeping a positive customer experience.

Responsibilities

• Manage incoming requests based on regulatory updates, and deliver time-critical changes to the product.
• Constantly evaluate current processes, and look to run continuous improvements to increase efficiencies.
• Run data-led tracking of processes, and report on results and impact of changes.

Requirements

• Experience within operational and continuous improvement, ideally with management over projects and able to lead others.
• Strong data-analysis is required, including knowledge of SQL.
• Prior experience working with or within a compliance team is preferable.
• Experience from a highly-regulated industry is highly desirable.

Other Details

• Start date: April
• Duration: 12 months
• Day rate: £300 - £400 (PAYE only)
• Location: Hybrid (50% in London office)