Senior Product Manager - Privacy & Data Trust

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We're here to stay-and we're looking for team members that can help us further our growth. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other. About the role: As Senior Product Manager for Privacy and Data Trust at Contentsquare, you will own the roadmap and strategy to protect customer data across the CSQ platform and position Contentsquare as a privacy thought leader. You will collaborate with legal, security, and engineering teams to maintain strong privacy standards while adapting to evolving regulations. In your day to day you will:

• Drive the Privacy & Data Trust Vision: Develop and execute a roadmap for privacy features, data lifecycle management, and processes for data deletion or access.
• Partner With Compliance and Legal Teams: Translate policy requirements into scalable product capabilities that meet current and upcoming data protection mandates.
• Automate Privacy Workflows: Design frameworks and tools for PII detection, classification, and redaction to minimize compliance risks.
• Lead Privacy-First Product Development: Collaborate with Engineering, Security, and platform teams to embed privacy principles across all workflows.
• Monitor and Adapt: Track new privacy technologies and legislative changes. Assess "buy vs. build" solutions to enhance data protection.
• Refine Technical Requirements: Create user stories, requirements documents, and plans that clearly outline privacy needs. Work closely with engineering to enable timely integration.
• Establish Clear Metrics: Communicate updates to stakeholders and use data to demonstrate how privacy measures reduce risk and deliver tangible benefits.

What We're Looking For:

• Experience: We typically look for 5+ years of product management experience in an agile, cross-functional product team, ideally guiding B2B or platform-centric products with a focus on data security or privacy.
• Enterprise Impact: Proven experience driving business impact for enterprise customers, supported by a strong track record of customer-facing delivery.
• Data-Driven Approach: Data-informed approach to prioritization, relying on metrics for decision-making and measuring the outcomes of privacy initiatives.
• Technical Expertise: Technical fluency in backend systems and data flows, with the ability to partner with engineering on complex privacy tooling (e.g., understanding databases, cloud infrastructure, data flow diagrams).
• Privacy & Compliance Knowledge: Privacy & compliance expertise, including familiarity with global regulations like GDPR and CCPA; IAPP certification is a plus.
• Systems Thinking: Systems thinking mindset, simplifying potentially complex data governance workflows into practical, user-centric features.
• Problem-solving: Strategic problem-solving ability, capable of assessing privacy risks from multiple angles and aligning solutions with wider business objectives.
• Cross-Functional Collaboration: Outstanding cross-functional collaboration, demonstrated by strong partnerships with engineering, legal, security, and business teams.
• Prioritization Skills: Data-driven prioritization, leveraging metrics to define roadmaps, measure privacy ROI, and ensure the highest-value projects are delivered first.
• Communication Skills: Exceptional communication, adept at explaining technical, legal, and policy concepts to diverse stakeholders, including executive leadership.
• Adaptability: Adaptability and ownership, comfortable navigating ambiguity, removing roadblocks, and evolving product requirements under shifting constraints.
• Customer-Centric Approach: A drive to understand the customer through continuous discovery and user research, ensuring privacy solutions address real-world needs.

Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year. - Work flexibility: hybrid and remote work policies. - Generous paid time-off policy (every location is different). - Immediate eligibility for birthing and non-birthing parental leave. - Wellbeing and Home Office allowances. - A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work. - Every full-time employee receives stock options, allowing them to share in the company's success. - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts. - And more benefits tailored to each country.