Senior Quality Officer

Forming part of the SYNLAB Group, Lextox operates as a UKAS accredited laboratory situated in Cardiff. Lextox specialise in and provide drug, alcohol and DNA testing services for family law cases and childcare proceedings. SYNLAB in the UK is a trusted expert in clinical laboratory and medical diagnostic services.

We currently have an exciting opportunity for a Senior Quality Officer to join our Quality team in Cardiff. Working at our toxicology laboratory, you will be responsible for the day-to-day running of the quality management system, reviewing and improving processes, and ensuring compliance with ISO 17025 testing requirements.

Hours: 40hrs a week / 9am - 5pm, Monday - Friday / hybrid working.

The Role:

• Working directly with the Quality Manager to implement the requirements of the company Quality Management System and ISO 17025 standard.
• Responsible for the management, administration and development of the Quality Management System (QMS).
• Working directly with all departments, commercial and technical to ensure compliance to ISO 17025.
• Conducting and reviewing non-conforming work investigations to closure, ensuring corrective and preventive measures are implemented and effective.
• Responsible for the control of external and internal document updates, release and archive, ensuring that Standard Operating Procedures are correct, reviewed and fit for purpose.
• Undertake and complete internal audits in accordance with the audit schedule to ensure compliance with ISO 17025.
• Monitoring and reporting on quality performance metrics.

What we're looking for:

• Bachelor's degree in Science (Life Sciences/Biology/Chemistry/Toxicology).
• 2+ years' previous experience of working in a Quality role within an accredited laboratory.
• Experience of managing non-conformances and risks, internal auditing and report writing.
• Ability to work on own initiative and work to deadlines.
• Self-motivated and able to work independently.
• Excellent communication skills, verbal and written.
• Proficient in Microsoft packages, including Word, Excel, Outlook.
• Knowledge of QPulse/eQMS (this would be an advantage).

About Us

SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering.

We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce.

We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways.

We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions.