Senior Receptionist - Exciting Property Management Company!

Join Our Team as a Senior Receptionist

Are you an experienced receptionist with a background in property or building management? Do you thrive in a hands-on role where customer service and operational efficiency go hand in hand? If so, we'd love to hear from you!

Our client, a leading property management organisation in London, is seeking a Senior Receptionist to oversee front-of-house operations while playing a key role in the management of a dynamic workspace. Located in a stylish converted warehouse in the heart of London, this is a fantastic opportunity to combine your reception skills with property management responsibilities.

Position: Senior Receptionist

Location: Old Street / Angel, London (Fully Office-Based)
Contract Type: Permanent
Salary: £28,000 - £32,500 per annum (depending on experience)

About the Role:

As a Senior Receptionist, you will ensure the smooth running of front-of-house services while supporting building operations. This is much more than a traditional reception role - you will be at the heart of a busy workspace, ensuring that tenants, contractors, and visitors receive the best possible experience.

Key Responsibilities:

• Welcome and assist visitors, managing sign-ins and access control
• Oversee contractor arrivals, ensuring compliance with building procedures
• Handle calls and emails efficiently, delivering exceptional customer service
• Maintain a clean, professional, and welcoming reception and communal areas
• Support property management tasks, including tenant communications and building inspections
• Assist with agent viewings, tenant move-ins, and deliveries
• Conduct routine building checks, logging and reporting maintenance issues
• Assist in emergency evacuations and help organise tenant community events
• Provide administrative support to the Property Management Team on various tasks and projects

What We're Looking For:

Experience: Previous experience in property or building management is essential
Front-of-house/reception experience in a professional environment preferred
Skills:

• Outstanding customer service and relationship-building abilities
• Excellent verbal and written communication skills
• Strong organisational skills and high attention to detail
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• A proactive, problem-solving mindset and a 'can-do' attitude

Why Join Us?

Work with a leading, award-winning property management company
Contributory pension scheme
25 days of annual leave
A supportive and friendly team environment

Our Values:

We believe in professionalism, teamwork, and a people-first approach. We embrace diversity and foster a culture of respect, collaboration, and excellence in everything we do.

Ready to Make an Impact?

If you have the property management experience we're looking for and want to be part of a forward-thinking team, apply today!