Senior Supply Operations Executive

About GroupM

GroupM brings together 9,000 practitioners globally across ad ops, addressable content & TV, AI, commerce, programmatic, search and social, among others, to deliver transformational outcomes across digital channels and platforms and create exciting new career paths for our people.

About Supply Operations Team

Supply Operations is at the core of GroupM's publisher partnerships, expertly managing technical relationships with Broadcast, CTV, digital, audio and DOOH partners. We're the go-to team for everything on the operational side of supply, overseeing daily functionality with SSP partners to ensure seamless and efficient execution.

About the role

The Senior Operations Executive is responsible for providing product, data and technical operational support across both internal and external stakeholders. This role will also support testing and development of new and existing publishers, tech and products, as required, as well as managing daily reporting tasks for the team. This role reports to the Senior Technical Operations Manager.

Responsibilities

1. Support the delivery and day-to-day management of our supply and tech partners for Display, Audio, Video and AdvancedTV products
   • Assist with day-to-day relationship with supply partners
   • Manage the operational set up of deals within GroupM's supply platforms
   • Manage the team's regular publisher delivery and performance reporting requirements sharing daily updates with the team, using this data to understand and call out issues and trends in the data
   • Provide QA support for changes within the SSPs
   • Support Senior Managers with new publisher integrations
2. Assist with the compilation and maintenance of documentation for internal and external use
3. Support and help identify and troubleshoot technical issues
4. Collaborate with the GroupM Commercial Supply Solutions team on understanding and actioning inventory changes when necessary
5. Contribute and assist with platform and publisher development and help to manage communications to wider teams around testing and platform updates
6. Become an expert in GroupM's programmatic technology partners, including but not limited to Magnite, Pubmatic, Index, Microsoft

The ideal candidate:

The candidate should have experience within ad operations, campaign management or a similar role. They should have an understanding of programmatic standards and the programmatic ecosystem, with an interest in the changing digital landscape. An enthusiastic and flexible approach to tasks and problem solving is essential.

Experience:

1. 1-2 years' experience working within ad operations, programmatic campaign management or similar role
2. Experience of working with either an SSP, DSP or both

Additional skills:

1. Numerate, with the ability to perform data analysis
2. Experience with Excel and PowerPoint
3. Familiarity with Teams, Visio and other Microsoft products will be helpful
4. Good attention to detail
5. A creative approach to problem solving
6. Strong organisational and clear communication skills
7. Exposure to programmatic troubleshooting or knowledge of programmatic landscape

GroupM values

We want to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do.

Our values:

• Belong: we are a diverse and welcoming community, united in our mission to be leaders in addressable TV
• Innovate: we are pioneers, always pushing the boundaries and encouraging new ideas to shape the future of TV
• Respect: we respect our people and our planet, acting with trust and integrity to make each other feel truly valued
• Strive: we strive to create a better world, supporting each other's growth and development to drive towards success

Our Diversity, Equity and Inclusion statement

We are committed to ensuring a diverse and equitable culture which is inclusive for all. We pride ourselves on being an inclusive workplace where everyone feels welcome. We're on a shared journey alongside our clients to becoming a more sustainable business and encourage everyone to be a part of this.