Senior Swimming Academy Coordinator

We are looking for a Senior Swimming Academy Coordinator to provide a high-quality level of customer service and supervisory experience, with the ability to expand our swimming programme and membership.

You will be based at the Mountbatten Centre in Portsmouth and work across multiple sites. You will work for our Swimming Academy who aim to provide swimmers with a high level of water confidence, swimming techniques, and general water skills. All lessons are designed to mix education and safety with the fun side of swimming and work towards the Swim England National Plan.

• Manage, motivate and co-ordinate the swimming teacher team and ensure their effective performance and induction to the centres where they work.
• Oversee and support the Swimming Academy Co-ordinator and work towards financial and programme occupancy targets.
• Liaise with Operations Managers regarding site-specific operational issues as appropriate.
• Ensure adequate staffing levels to meet the programming needs by carrying out recruitment and induction processes for all centres.
• Deal with any customer enquiries and complaints as necessary in a friendly and professional manner in accordance with the Customer Policies.
• Produce programmes and assist the Swimming Academy Manager in the development of the swimming lesson programmes.

Applicants must hold a valid Swim England Level 2/STA full certificate.

Practical experience dealing with customers on the front line.

Practical experience working as a swimming instructor.

Practical experience managing employees and resources.

Able to work unsocial hours, including evenings and/or weekends.

Please click here to view the job description for more details on this role.

BH Live is committed to safeguarding and promoting the welfare of children and vulnerable adults. Rigorous checks will be made of the successful applicant's background credentials, including referencing and an enhanced DBS checks.

Onsite parking

Training and development opportunities

BH Live Active - Gym membership

Health cash plan

Employee Assistance

Company pension matched up to 6% contributions

Colleague discount on food and drink

Colleague recognition

Birthday / Celebratory day off

Loyalty Rewards

BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all.

With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people's lives, health and wellbeing in the communities it serves.

BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council.

We are at the heart of the UK's growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community.

For more visit bhlive.org.uk .

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All 5 are to be made via the BH Live Careers site.

BH Live reserves the right to close the vacancy early should sufficient 5 be received. We therefore highly recommend that you submit your application as soon as possible.