Senior Technical Product Manager, AI Client Agents (ThousandEyes)

Posted 9 days 1 hour ago by Cisco Systems, Inc.

Permanent
Full Time
I.T. & Communications Jobs
London, United Kingdom
Job Description
Senior Technical Product Manager, AI Client Agents (ThousandEyes)

Location: London, United Kingdom

Alternate Location: Lisbon, Portugal or New York, NY

Area of Interest: Engineer - Pre Sales and Product Management

Job Type: Professional

Job Id:

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end-user experiences.

About The Role

As a Senior Product Manager at ThousandEyes, you will be responsible for our Cloud Agent and Enterprise Agent components. Your mission will be to strategically grow the footprint of the Cloud Agent fleet and the hardware platforms and devices we support running Enterprise Agents on while being mindful of our operating model. You will also become a subject matter expert to directly engage with our Sales team on strategic prospects and our escalation engineering support team when needed.

What You'll Do
  • Work directly with the Cloud Agent Operations and Enterprise Agent engineering teams to align roadmaps and quarterly plans with the broader organizational strategy.
  • Identify new geographical locations and use cases for Cloud Agents, as well as new device platforms and opportunities for Enterprise Agents.
  • Deep dive into the way we build, secure, deploy, and operate agents at scale.
  • Bring an entrepreneurial spirit and a focus on data-driven insights to help build a long-term strategy for the team.
  • Generate and shepherd creative ideas that bring value to customers and the business.
  • Stay hands-on with customers to keep them happy today while gaining insight for future ideas.
  • Thoughtfully prioritize to maximize the impact of organizational effort.
Qualifications
  • Technical Acumen: Comfortable working closely with engineering to understand technical tradeoffs.
  • Product Sense: Ability to bring together insights from various teams to design and build the best product experience.
  • Curiosity: A mindset that embraces creativity and growth through thoughtful questions.
  • Ownership: Responsibility for delivering a successful product and willingness to engage in details.
  • Communication: Effective communication skills to engage with diverse audiences.
  • Proven product management experience (at least 3+ years) ideally at an Enterprise SaaS company.
  • Bachelor's Degree in Computer Science or Engineering or equivalent technical experience.
  • Exceptional project management skills with a focus on operational excellence.
  • Experience with Linux Systems, TCP/IP Networking, Cloud, and other technical concepts.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. We encourage you to apply even if you do not believe you meet every single qualification.

US - COMPENSATION RANGE - MESSAGE TO APPLICANTS $117,800 - $214,100 USD

When available, the salary range reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan, and numerous wellbeing offerings.